Customer success story: safely reopening with Hush™ Secure Forms

We’re presenting a customer case study that explores how dentist Dr. Neil Gajjar safely continued providing emergency care at the height of the pandemic and recently reopened his elective services using web forms as part of his strategy to maintain safe contact with his patients.

Whether you have an optometry, dental, counseling, or other healthcare practice, you’re likely considering how you can safely reopen. Web forms can help you make that transition.

Hushmail isn’t just compliant with HIPAA. Our services also comply with the EU’s GDPR, Canada’s PIPEDA and provincial privacy laws, among many others. Complying with these laws helps us help you protect your clients’ data.

Are your emails landing in your clients’ junk folders? It could have to do with a missing SPF record. In most cases, setting an SPF record is a simple task you can do yourself.

Do you know how HIPAA rules apply to your new virtual practice and affect how you use email to communicate with clients during the pandemic? Hushmail’s Jarred Bolen talked to Therapy Reimagined on their podcast and answered many of the questions therapists have about HIPAA as they set up their virtual offices.

Getting a functional virtual office up and running takes some time and you might be tempted to take shortcuts such as sending PDFs of your web forms instead of using our online form builder. In today’s post, we’ll compare sending a PDF versus building a new form, and explain why the latter will save you time in the long run.

Good communication is essential. These forms will help explain your preferences as a practitioner, educate your clients about different methods of communication and their risks, and get their consent on the decisions you both decide upon.

HIPAA requirements may have been relaxed during the pandemic, but that doesn’t mean you should stop caring about security. With so many clients going online for their care, securing protected health information (PHI) is still important, perhaps more than ever.

Do you have questions about your new Hushmail account? We’ve put together this post that’s full of the information you need to get started.

PDFs are here. We’re pleased to announce the most recent update to Hush Secure Forms. Now, when you receive a form submission in your inbox, it will come with an attached PDF that you can print, download to your computer, or upload to your EHR software.

We’re going over some extra security features we provide, such as two-step verification, and precautions you can take, such as using a password manager, that will ensure your emails and web forms are as secure as possible.

Are you making the most out of your Hushmail account? There may be a few tricks that could take your online forms and emails to the next level. In this post, we’re presenting nine secure email and web form building hacks you can start using today.

As a healthcare practitioner, how you communicate in your emails is just as important as how you communicate in face-to-face sessions with your clients. What does your email style say about you? Are you inadvertently setting expectations you might not be able to meet?

Let’s take a minute to think about when to add an electronic signature field to your web form. Some forms should have an e-signature. Others can go without. Do you know which is which?

Meet Marc, our newest Customer Care Specialist on the Hushmail Customer Care team, here to support our customers and potential customers. From the quiet Dublin suburb of Foxrock, Marc’s now happily making a new home in Vancouver, Canada, and at Hushmail, where he’s one of the friendly voices you’ll hear on the phone or read in your email, answering any questions you might have about our accounts and services.

Do you know how to be your authentic self in your private therapy practice? Your practice needs to be an extension of who you are. When it’s aligned with who you are, you are able to do your best work. Hushmail partner The Private Practice Startup explains how to stand out authentically in a sea of mental health practitioners.

Hushmail partner Person-Centered Tech regularly offers continuing education courses to help therapists understand the compliance, security, and technology issues they face in their profession. Today, Roy Huggins from Person-Centered Tech explains how to choose the best CE courses for your practice.

Adding electronic signatures to your HIPAA-compliant web forms is easy with Hush Secure Forms. However, as with any new feature, you might have questions. Today, we are answering some frequently asked questions about e-signatures.