Meet the team: Marc, Customer Care Specialist

Meet Marc, our newest Customer Care Specialist on the Hushmail Customer Care team, here to support our customers and potential customers. From the quiet Dublin suburb of Foxrock, Marc’s now happily making a new home in Vancouver, Canada, and at Hushmail, where he’s one of the friendly voices you’ll hear on the phone or read in your email, answering any questions you might have about our accounts and services.

Do you know how to be your authentic self in your private therapy practice? Your practice needs to be an extension of who you are. When it’s aligned with who you are, you are able to do your best work. Hushmail partner The Private Practice Startup explains how to stand out authentically in a sea of mental health practitioners.

Hushmail partner Person-Centered Tech regularly offers continuing education courses to help therapists understand the compliance, security, and technology issues they face in their profession. Today, Roy Huggins from Person-Centered Tech explains how to choose the best CE courses for your practice.

Adding electronic signatures to your HIPAA-compliant web forms is easy with Hush Secure Forms. However, as with any new feature, you might have questions. Today, we are answering some frequently asked questions about e-signatures.

Hushmail aliases are very useful if you want to go incognito when you send or receive emails. But they’re also great for organizing your emails, deterring spam, and identifying phishing attempts before you get hooked.

Email spoofing is the act of impersonating a person or institution through their email and is an increasing problem for anyone who uses email to communicate. Fortunately, strategies such as DMARC can help.

Our form builder is an easy-to-use tool that helps you build online forms that meet your HIPAA compliance requirements. However, there are some things you want to avoid to make sure your forms function correctly and look great.

Did you know that you can use your own domain name when you have a Hushmail for Healthcare account? There are several reasons why you might choose the option of a custom email domain.

The California Consumer Privacy Act (CCPA) will go into effect Jan. 1, 2020, with enforcement beginning in July. Because Hushmail went above and beyond in meeting GDPR requirements, we are well prepared and will be compliant with the new legislation.

Could introducing teletherapy to your clients be the next step for your practice? Hushmail partner TheraPlatform presents five good reasons why offering teletherapy could be the best thing for you and your clients.

It’s super easy to use our new feature - e-signatures. All you have to do is drag and drop the signature field onto any form. Learn how to create, send, and manage your e-signatures.

E-signatures are now available! We’re excited to announce the launch of our brand new feature. By adding e-signatures to our secure web forms, we’re giving our customers an easy way to obtain signatures from their clients.

Do you ever wish you had an easier time communicating with people? Or maybe there’s someone close to you who has a hard time expressing themselves comfortably. Communication is a skill we all have to learn. Hushmail partner Rob Reinhardt, LPCS, created the therapist aid Describe to help clients of all ages better communicate their thoughts, feelings, and experiences.

October is National Cybersecurity Awareness Month! We could all do with a little refresher course on some of the most pressing challenges, such as choosing the best password manager and making sure your encrypted emails are truly HIPAA compliant. Today we’re highlighting some of our most popular blog posts about security.

Did you know that your form’s title is also your form’s default email subject line? Choosing your title carefully can help you manage your email inbox and protect your clients’ information.

We’re confident that you’ll find plenty of ways to use electronic signatures on your web forms. Today we’re going to take a look at a few of the most popular uses so you can start thinking about how you will use e-signatures in your practice.

If you’re in the healthcare profession, compassion fatigue can set in when you least expect it. In today’s post, a few of our partners in the behavioral health profession address the very real challenge of compassion fatigue - what it is, how to avoid it, how to identify it when it happens, and what you can do to find your way back to a healthier, more balanced approach to your work.

Is it time to make the shift from traditional fax machine to an online fax service? If so, you can rest assured that Hushmail for Healthcare supports HIPAA-compliant, online faxes. You can be confident that when your faxes are delivered to your inbox, they are encrypted and secure.