You can use your own domain with Hushmail

Published on November 28, 2019

Custom domain

If you already own a domain, then you can use it with Hushmail. Instead of sending emails with one of our shared domains such as @hushmail.com or @therapysecure.com, you can use an address with a custom email domain such as @raymondrogerscounseling.com.  

In today’s post, we’re going to talk about several reasons why you might want to consider this option and what you can do to set up your Hushmail for Business or Hushmail for Healthcare account to make the most out of using your own domain. 

Who might want to consider using their own domain?

Are your clients accustomed to your current email address and you want to keep using it so there are no breaks in your communication with them?

Do you have a business website with a recognizable name and you want your email address to be a clear extension of this website?

Do you want to be able to send and receive encrypted emails with your own domain email address?

If you answered “yes” to any of these questions, then a custom domain could be for you. 

Using your own domain strengthens your brand

When you have a website, email address, and social media accounts all using the same name, your customers instantly have the impression of a cohesive brand. 

Name recognition for your business is a crucial factor in acquiring and retaining clients. When you use a custom domain for your email account, that means your business name is on every communication you send. And when your clients need to send you a message, again, your business name is at the top of their mind because of your email address. Your domain name is a constant reinforcement of who you are and what you do. 

Your business domain also follows you wherever you go. This is important because change is inevitable in the online world. The portability of your domain helps you avoid marketing or communication gaps with your clients, even if you change email providers. When you bring your domain to Hushmail, we’ll be happy to help you transfer your old emails to your new account (a nominal fee applies). If you choose to leave Hushmail later down the road, you can take your domain (and emails) with you. 

Things to know about using your own domain

If you’ve decided that you want to use a custom domain with your Hushmail account, there are a few things you need to know to ensure that everything works flawlessly. 

You’ll need to register your domain and set up your MX records

If you don’t have a domain yet, you’ll need to register one at a site like Squarespace, Godaddy, or Bluehost (more are listed below). 

Next, you’ll need to set up your MX records. Mail Exchanger (MX) records are a set of entries that can be configured on the site where your domain name is registered. When someone sends an email to an address on your domain, the MX records tell the email servers where the email is supposed to go. In order for the email to come to your Hushmail account, the MX records need to point to our servers at Hushmail. The process is comparable to rerouting your mail to a different post office, except you’re rerouting your emails to a different server.

When you sign up for a Hushmail account, we’ll send you an email that walks you through the steps of setting up your MX records. We’ve also put together help articles explaining the set-up for specific domain registrars. 

Make sure your emails get through with SPF records

When you’re allowing an email provider, such as Hushmail, to send email from your domain, it’s important to set an SPF record.

SPF stands for Sender Policy Framework. By setting an SPF record for your email provider, it helps receiving email providers verify that the sending server is allowed to send email on your domain’s behalf. This helps email providers reduce spam to their system.

Setting up your SPF records can be accomplished in just a few minutes. Read our recent blog post Make sure your emails get through with SPF records for a full understanding of how they work and how you can set them up. 

Make a smooth transition from your old account

If you’ve been in business for a while, you might be wondering what will happen to all of the emails you and your team have accumulated over the years when you make the switch to Hushmail. As we mentioned earlier, you can take the emails with you by migrating them to your new Hushmail account. This is something you can do on your own, but we’re also happy to help you for a nominal fee. 

Don’t forget, if you have multiple accounts associated with your custom domain, they will need to be transitioned to Hushmail. Once we get the accounts synced up with our system, they all will benefit from our encrypted email and web forms.

Are you ready to get started with a Hushmail plan using your domain?

Does an email account using your own domain sound like the right choice for your business? Now’s the perfect time to get started. Sign up for any Hushmail for Business account, including our popular Hushmail for Healthcare account, during our Black Friday sale, going on Nov. 29 - Dec. 2. We’re offering several big discounts that will help you get started on a great foot for the new year. 

One of the benefits of Hushmail for Business is that you can use your own domain name for your email account. There are several reasons why you might want to consider this option including consistent branding and name recognition for your business. If you decide that using your own domain is the best option for you, there are a few things you should know about so you make a smooth transition from your old account.

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