We’re answering some of the most common questions we receive from both new and long-time Hushmail customers. Read more.
May is Mental Health Awareness Month. We’re proud to provide therapists with digital self-administered questionnaires like the PHQ-9 and PTSD Checklist for DSM-5 (PCL-5). Read more.
HIPAA can seem confusing, especially when dealing with it for the first time. We’ve put together a post about the bare minimum you need to know. Read more.
You can control how you manage your Hushmail email. Here are some tips that will help you customize your secure email experience. Read more.
Do your clients understand how you’ll communicate with them through Hushmail? Here are our top four tips to help you launch your email relationship with a new client. Read more.
We’re shedding some light on the Information Blocking Rule, who’s affected, and what you need to do before April 5. Read more.
The Alcohol Use Disorders Identification Test (AUDIT) is the newest addition to our web form template directory. We’re giving you all the information you need to start using this calculated form to screen for alcohol use disorders in your clients. Read more.
Hushmail’s more than just email. We also provide web forms, e-signatures, and extra bells and whistles you might not be aware of, such as email aliases and body charts. Read more.
With Hush Secure Forms, you can put together a customized homework form that your client can fill out from any device at a time that’s convenient for them. Read more.
The PTSD Checklist for DSM-5 (PCL-5) is the newest addition to our web form template directory. We’re giving you all the information you need to start using this calculated form to screen for PTSD in your clients. Read more.
It’s easy to set up an intake form when you make use of one of our templates as a starting point. We’ll walk you through the steps that will result in a completed intake form you can send to your clients today. Read more.
Meet Duane, our newest Customer Care Specialist on the Hushmail Customer Care team. Born and still residing in Minto, New Brunswick, Duane provides customer support on Hushmail’s East Coast team. Read more.
We’re introducing our newest feature, body charts, to Hush Secure Forms. With body charts, you can create forms that allow your patients to place markers on images to indicate points of pain or discomfort. Read more.
While “privacy” and “security” might occasionally be used interchangeably, the terms have very different meanings. If you’re a healthcare professional, it’s important that you understand these differences so you can successfully follow the HIPAA rules that have been put in place to protect your clients. Read more.
We’re explaining what risk analysis and risk management are and what you can do to ensure that you’re adequately protecting your clients’ ePHI. Read more.
In today’s post, we’ll explain what the individual's right of access is and what you can do to ensure you’re correctly informing your clients of their rights. Read more.
2021 marks the 25th year of HIPAA. This legislation that has done so much to protect the privacy of individuals seeking healthcare has never been so important as we increasingly rely on telemedicine and other forms of online care. Read more.
Security and functionality are intrinsically linked. The most secure way of doing something can also be the most functional, as long as you keep several guidelines in place. Read more.
Happy New Year from Hushmail! We’re enthusiastic about the year ahead. Here are seven New Year’s resolutions that can help you and your practice get off to a secure, HIPAA-compliant start in 2021. Read more.
We’re looking ahead to the New Year. Here’s a small glimpse into what’s ahead. We’re always working on improving, and we’re looking forward to a very exciting 2021. Read more.
We’re recapping some of the year’s most notable events at Hushmail. This has certainly been a year we’ll never forget. Let’s look back at 2020. Read more.
Let’s celebrate the holidays! We’re listing some of our favorite gifts to give to your colleagues and other therapists in your life. Read more.
A secure contact form can make practice management more efficient by helping you find the clients who are the best fit for your practice – but only if the form’s secure and HIPAA compliant. Read more.
We’re taking a look back through 2020 at the things we’re most grateful for. We hope it will inspire you to also look back and find the silver linings that have gotten us through what’s been a very interesting and challenging year. Read more.
One of the simplest ways to ensure immediate, secure contact is by putting a secure contact form on your website. Read more.
A DDoS attack is a malicious attempt to disrupt the normal traffic of a targeted website by overwhelming it with a flood of Internet traffic. These are threats that all businesses with a website need to be aware of and protected against. Read more.
If you’re building a web form for the first time, you might find staring at a blank page a little daunting. Building a web form is easier if you start from a tested example or template. Read more.
How does Hushmail encryption work? Are you sure you want all of your emails encrypted all of the time? Not everyone is going to have the same encryption needs. That’s why at Hushmail we give you options. Read more.
National Cybersecurity Awareness Month is a perfect time to make these five important security checks. Read more.
You spent the summer getting your practice to run smoothly online. Now it’s time to conduct a thorough risk assessment to ensure it’s secure. Read more.
Our newest customer success story explores how Carol Park, a Licensed Professional Counselor and Registered Dietitian, is managing her practice during the pandemic using Hush Secure Forms and other technology. Read more.
Your Hushmail account will serve you best when it’s cleared of clutter and kept up to date. Here are five housekeeping tasks that you can do today to ensure your account is up to speed. Read more.
Build your best online form. Ask yourself these five questions to make sure your web form looks great, is easy to fill out, and efficiently collects the information you need from your clients. Read more.
Meet Vince, our newest Customer Care Specialist on the Hushmail Customer Care team. Born and raised in Montreal, Quebec, Vince moved to the Vancouver area three years ago and, charmed by the surrounding landscapes, quickly decided to stay for good. In Hushmail, he’s found a company that shares one of his deeply held values - the importance of preserving security and privacy. Read more.
With Hush Secure Forms, there are three different ways your clients can access your online forms. We’re exploring each one so you can choose the option that best works for you. Read more.
In light of the new, online environment, we thought it would be a good time to publish a reminder of what it means to be HIPAA compliant. We hope this post will help you answer important questions about protecting your clients’ information. Read more.
We are often updating our directory with new templates. In today’s post, we’ll tell you about the three templates our customers use the most and make recommendations about how to customize them. Read more.
There are a lot of different applications for using conditional visibility in your web forms, and not all of them are readily apparent. To show you these advanced tips, we'll use an intake form that’s tailored for an adult or child depending on the choices your client selects. Read more.
We’re giving you a close-up look at Hush Secure Forms and everything its dynamic web forms can do from screening your clients for depression to providing them with a customized experience using conditional fields. Read more.
Hush Secure Forms just got even better. Fields now show up according to preset conditions. This means your clients will receive a personalized experience when they fill out your web forms. Read more.
In today’s increasingly online world, reviews make a difference. But how do you respond to good and bad reviews while maintaining your practice’s HIPAA compliance? There’s a right and wrong way to respond. Read more.
When you’re in a caring profession, keeping yourself strong can only happen through intentional self-care. And now, when so much care is needed, is a good time to consider how you can care for yourself. Hushmail partner Melvin Varghese of Selling the Couch has some ideas. Read more.
Using a forwarding address can make it easier to identify and file your emails, and it doesn’t cost anything. You can set up a separate address for your administrative emails without having to use one of your user accounts. Read more.
Monitoring clients for increased depression, anxiety, and stress is more important now than ever. Screenings are inexpensive, readily available tools that can help you spot mental health issues in your clients. We offer several digital versions that deliver a score upon completion. Read more.
One of the best ways to develop the new practices needed for managing your practice during the pandemic is to listen to colleagues and discover what’s working for them. In this post, we’re presenting a customer case study that explores how an optometrist safely reopened his practice. Read more.
Your website is more than a brochure for your practice. When it’s done right, it’s your patient hub. Hushmail partner Great Dental Websites explains how to create a user-friendly dental website. Read more.
You built a great form. Now share it with your colleagues! With form sharing, instead of rebuilding the same form for everyone in your office and reaching your plan’s maximum number of forms, you can build one form that everyone in your practice can send. Read more.
Hushmail’s Jarred Bolen joined Dr. Neil Gajjar for a comprehensive webinar provided by the Academy of General Dentistry to help dental practices stay connected using HIPAA-compliant technology during the pandemic. In this post, we provide a recap of the webinar and a link to the replay. Read more.
We’re presenting a customer case study that explores how dentist Dr. Neil Gajjar safely continued providing emergency care at the height of the pandemic and recently reopened his elective services using web forms as part of his strategy to maintain safe contact with his patients. Read more.
Whether you have an optometry, dental, counseling, or other healthcare practice, you’re likely considering how you can safely reopen. Web forms can help you make that transition. Read more.
Hushmail isn’t just compliant with HIPAA. Our services also comply with the EU’s GDPR, Canada’s PIPEDA and provincial privacy laws, among many others. Complying with these laws helps us help you protect your clients’ data. Read more.
Our message center is the communication hub between you and your clients. There they can receive secure email and web forms from you, and they can reply securely. In this post, we’re walking you through all the features, so you can answer any questions that your clients might ask about receiving and sending messages. Read more.
Are your emails landing in your clients’ junk folders? It could have to do with a missing SPF record. In most cases, setting an SPF record is a simple task you can do yourself. Read more.
Do you know how HIPAA rules apply to your new virtual practice and affect how you use email to communicate with clients during the pandemic? Hushmail’s Jarred Bolen talked to Therapy Reimagined on their podcast and answered many of the questions therapists have about HIPAA as they set up their virtual offices. Read more.
Getting a functional virtual office up and running takes some time and you might be tempted to take shortcuts such as sending PDFs of your web forms instead of using our online form builder. In today’s post, we’ll compare sending a PDF versus building a new form, and explain why the latter will save you time in the long run. Read more.
Good communication is essential. These forms will help explain your preferences as a practitioner, educate your clients about different methods of communication and their risks, and get their consent on the decisions you both decide upon. Read more.
HIPAA requirements may have been relaxed during the pandemic, but that doesn’t mean you should stop caring about security. With so many clients going online for their care, securing protected health information (PHI) is still important, perhaps more than ever. Read more.
Do you have questions about your new Hushmail account? We’ve put together this post that’s full of the information you need to get started. Read more.
PDFs are here. We’re pleased to announce the most recent update to Hush Secure Forms. Now, when you receive a form submission in your inbox, it will come with an attached PDF that you can print, download to your computer, or upload to your EHR software. Read more.
The Hushmail team has successfully moved to a virtual office that is fully functional and able to continue serving you. Many of you will likely be making similar transitions in the days ahead. To help answer some of your questions about moving to a virtual practice, we’ve put together a webinar. Read more.
We’re going over some extra security features we provide, such as two-step verification, and precautions you can take, such as using a password manager, that will ensure your emails and web forms are as secure as possible. Read more.
Are you making the most out of your Hushmail account? There may be a few tricks that could take your online forms and emails to the next level. In this post, we’re presenting nine secure email and web form building hacks you can start using today. Read more.
As a healthcare practitioner, how you communicate in your emails is just as important as how you communicate in face-to-face sessions with your clients. What does your email style say about you? Are you inadvertently setting expectations you might not be able to meet? Read more.
If you’re like most therapists, one of the first things you did when you set up your practice was to put up a profile on Psychology Today. Did you know that the email button on your profile leads to a contact form that isn’t secure and HIPAA compliant? We have a solution. Read more.
Let’s take a minute to think about when to add an electronic signature field to your web form. Some forms should have an e-signature. Others can go without. Do you know which is which? Read more.
Meet Marc, our newest Customer Care Specialist on the Hushmail Customer Care team, here to support our customers and potential customers. From the quiet Dublin suburb of Foxrock, Marc’s now happily making a new home in Vancouver, Canada, and at Hushmail, where he’s one of the friendly voices you’ll hear on the phone or read in your email, answering any questions you might have about our accounts and services. Read more.
Do you know how to be your authentic self in your private therapy practice? Your practice needs to be an extension of who you are. When it’s aligned with who you are, you are able to do your best work. Hushmail partner The Private Practice Startup explains how to stand out authentically in a sea of mental health practitioners. Read more.
10 of our top blog posts address everything from meeting GDPR requirements and finding the best password manager to understanding what your clients experience when they receive a Hushmail email. We’ve covered a lot of ground on our Hushmail blog over the years. Enjoy some of our most popular posts! Read more.
Hushmail partner Person-Centered Tech regularly offers continuing education courses to help therapists understand the compliance, security, and technology issues they face in their profession. Today, Roy Huggins from Person-Centered Tech explains how to choose the best CE courses for your practice. Read more.
Adding electronic signatures to your HIPAA-compliant web forms is easy with Hush Secure Forms. However, as with any new feature, you might have questions. Today, we are answering some frequently asked questions about e-signatures. Read more.
Happy New Year! Here are a few things you can do to make sure you get the most out of your Hushmail account this year. Read more.
Hushmail aliases are very useful if you want to go incognito when you send or receive emails. But they’re also great for organizing your emails, deterring spam, and identifying phishing attempts before you get hooked. Read more.
As we wrap up 2019, we’re looking back at what we’ve accomplished in a year. 2019 has been a big year for us including improvements to our HIPAA-compliant online forms, the addition of e-signatures, and much more. Here are the highlights of 2019. Read more.
Email spoofing is the act of impersonating a person or institution through their email and is an increasing problem for anyone who uses email to communicate. Fortunately, strategies such as DMARC can help. Read more.
Our form builder is an easy-to-use tool that helps you build online forms that meet your HIPAA compliance requirements. However, there are some things you want to avoid to make sure your forms function correctly and look great. Read more.
Did you know that you can use your own domain name when you have a Hushmail for Business account? There are several reasons why you might choose the option of a custom email domain. Read more.
The California Consumer Privacy Act (CCPA) will go into effect Jan. 1, 2020, with enforcement beginning in July. Because Hushmail went above and beyond in meeting GDPR requirements, we are well prepared and will be compliant with the new legislation. Read more.
Could introducing teletherapy to your clients be the next step for your practice? Hushmail partner TheraPlatform presents five good reasons why offering teletherapy could be the best thing for you and your clients. Read more.
It’s super easy to use our new feature - e-signatures. All you have to do is drag and drop the signature field onto any form. Learn how to create, send, and manage your e-signatures. Read more.
E-signatures are now available! We’re excited to announce the launch of our brand new feature. By adding e-signatures to our secure web forms, we’re giving our customers an easy way to obtain signatures from their clients. Read more.
Hushmail offers more than encryption for security. A strong passphrase and two-step verification (also called two-factor authentication) are security measures that provide added protection to keep your most sensitive information safe. Read more.
Do you ever wish you had an easier time communicating with people? Or maybe there’s someone close to you who has a hard time expressing themselves comfortably. Communication is a skill we all have to learn. Hushmail partner Rob Reinhardt, LPCS, created the therapist aid Describe to help clients of all ages better communicate their thoughts, feelings, and experiences. Read more.
Do you need a Business Associate Agreement (BAA) to support your HIPAA compliance? A BAA is a signed document that affirms a third-party service provider’s willingness to accept responsibility for the safety of your clients’ PHI. Read more.
October is National Cybersecurity Awareness Month! We could all do with a little refresher course on some of the most pressing challenges, such as choosing the best password manager and making sure your encrypted emails are truly HIPAA compliant. Today we’re highlighting some of our most popular blog posts about security. Read more.
We’re confident that you’ll find plenty of ways to use electronic signatures on your web forms. Today we’re going to take a look at a few of the most popular uses so you can start thinking about how you will use e-signatures in your practice. Read more.
Did you know that your form’s title is also your form’s default email subject line? Choosing your title carefully can help you manage your email inbox and protect your clients’ information. Read more.
If you’re in the healthcare profession, compassion fatigue can set in when you least expect it. In today’s post, a few of our partners in the behavioral health profession address the very real challenge of compassion fatigue - what it is, how to avoid it, how to identify it when it happens, and what you can do to find your way back to a healthier, more balanced approach to your work. Read more.
Is it time to make the shift from traditional fax machine to an online fax service? If so, you can rest assured that Hushmail for Healthcare supports HIPAA-compliant, online faxes. You can be confident that when your faxes are delivered to your inbox, they are encrypted and secure. Read more.
Our Customer Care team is always happy to help our customers and potential customers learn more about our services and troubleshoot any issues they might be having with their account. In today’s post, we explain the steps we take to ensure your experience is pleasant, efficient, and effective when you reach out to Customer Care. Read more.
Hush Secure Forms provides forms for a wide variety of uses including forms that support practice management, such as contact and intake forms, and forms that help you provide care to your clients, such as self-assessment forms. Find out how to use these forms to help all aspects of your practice grow and thrive. Read more.
Running a private practice can be hard work. One thing that can make it much easier is a reliable practice management, or EHR, software that offers scheduling, billing, reporting and analytics, and other features that can help your practice thrive. In today’s post, Hushmail partner TheraNest explains what you should look for when choosing a practice management software. Read more.
Meet Andre, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born in Vancouver, Canada, after a 10-year stint in Las Vegas, Andre is now happily making his home back in Vancouver with his wife, one-year-old daughter, and a large extended family. At Hushmail, he’s ready to greet you with a friendly voice and answer your questions. Read more.
Meet Kim, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born and raised in Kildare, Ireland, Kim’s now happily making a new home in Vancouver, Canada, and at Hushmail, where she’s one of the friendly voices you’ll hear on the phone answering any questions you might have about our accounts and services. Read more.
Pretty soon, you’ll be able to add e-signatures to the web forms you build with Hush Secure Forms. There are many reasons to switch from pen-and-ink to electronic when it comes to signing your documents: efficiency, cost and time savings, and greater security. Find out why Hushmail e-signatures are perfect for healthcare practitioners. Read more.
You don’t need to be a designer to build a great looking web form using Hush Secure Forms, but it helps to know a few design basics so your forms look their best. Take a look at these easy to implement tips that will make your forms stand out and connect with your clients. Read more.
Just like your website’s blog, your social media pages also require a steady stream of engaging posts to grow. But where do you start? It’s important to understand what to publish as well as the best times and places. In today’s post, Hushmail partner Brighter Vision lays out actionable tips that will jump start your social media campaign. Read more.
If you work in the healthcare field, there’s a good possibility that you should be using HIPAA-compliant email and web forms. But what does HIPAA-compliant mean exactly? Get answers to commonly asked HIPAA compliance questions and learn about how you can sign up today to start using HIPAA-compliant, encrypted email and web forms. Read more.
When you join the Hushmail Affiliate Program, we’ll work together to help make your experience as an affiliate a success. We’ve just expanded the program to accomodate all of our business accounts. Find out how you can get started. Read more.
We understand that change can be difficult. Making the switch to a new email service might seem like a big transition, but when you sign up for a new Hushmail account, our Customer Care team is standing by to make sure everything goes smoothly. Read more.
Since Hushmail’s start 20 years ago, our service has grown to include much more than encrypted email. With the addition of secure web forms and a variety of accounts to choose from, as well as ongoing refinement of our encryption feature, you might be surprised by just how many ways Hushmail can serve your business. Read more.
E-signatures are coming to Hush Secure Forms. No longer will you have to deal with paper authorizations and permission forms. E-signatures are built directly into Hush Secure Forms for easy use. Read more.
Don’t fall for phishing – a common online scam that occurs when cybercriminals impersonate legitimate companies to trick unsuspecting users into handing over their personal information. Learn how to spot phishing scams and what you can do to recover if you fall for one. Read more.
Announcing our newest addition to the Hush Secure Forms template directory - the GAD-7, a screening tool for generalized anxiety disorder that provides a calculated score upon completion. Read more.
The Internet of Things (IoT), that vast array of devices that are connected to the internet, is handling an increasing number of our daily tasks online and changing how we manage our health. How can we make sure our personal information stays secure? Read more.
If you’re sending email from your Hushmail account through a personal domain, it’s important that you know about SPF records – what they are, how they help you, and how to set them. Read more.
Do you need every email to be encrypted or only some of them? Do you prefer to use email on the web or through third-party email apps? How you answer these questions will determine how you configure your Hushmail encryption settings to best suit your practice. Read more.
Have you ever considered starting a podcast to support and promote your practice or business? It’s actually not as difficult as you might think, and it’s a great way to connect with your ideal client. Hushmail partner Melvin Varghese, producer of the popular podcast Selling the Couch, suggests you keep it simple and follow these five tips to get started. Read more.
Do you know what to tell your clients if they ask why you use Hushmail? It helps to have a few talking points prepared so you can explain to them why you’ve chosen to use Hushmail to communicate with them securely. Today, we’re giving you three key talking points that you can use to explain to your clients why you use Hushmail. Read more.
What’s the No. 1 reason why you should bring your dental practice forms online? Patient satisfaction. By making appointment request and new patient forms available to fill out online, you make your patients’ lives easier and give them an incentive to reach out. These two forms are now available in our Hush Secure Forms template directory. Read more.
The most important thing you can do to protect your passwords is to use a reliable password manager. But what makes a good one, and how can you ensure your passwords are as secure as possible? Today’s post takes a look at browser password managers and third-party apps and provides a few tips to make sure your passwords are well protected. Read more.
Web forms are easy to build. However, if you’ve never made one before, you might not be aware of some essential requirements as well as a few common mistakes. By taking note of these simple tips and precautions, you’re sure to publish a beautiful, functional web form your clients will love. Read more.
Hushmail loves bringing on board partners who can help our customers achieve their business goals. Today, we’re introducing our new partner Great Dental Websites. With people-centered values similar to Hushmail’s, Jeff Gladnick and his team always keep dentists’ best interests in mind, while providing websites and marketing to help support their practices. Through our partnership, dentists can now sign up for a new website and receive HIPAA-compliant online forms hosted by Hushmail, all in one convenient, affordable package. Read more.
Dentists are required to protect their patients’ health information and can benefit greatly from Hushmail’s web forms. Dentists also need a modern looking website with great content to serve as their online storefront. In today’s post, Hushmail partner Great Dental Websites explains how to do your dental website right with five actionable tips. Read more.
Hushmail for Healthcare is our most popular business account helping healthcare businesses of all sizes fulfill HIPAA requirements for security and privacy. Do you know if Hushmail for Healthcare is right for you? Read more.
Meet Paul, one of our Customer Care Specialists. From Dublin, Ireland, when he’s not answering sales questions and helping new customers set up their accounts, he’s enjoying the great outdoors of Vancouver, playing guitar, or physically challenging himself with various gymnastics tricks. Read more.
Hush Secure Forms just took your web forms to the next level with beautiful new formatting. Easily review and print your clients’ information in a format that’s just like the form itself with radio buttons and checkboxes in place. Beautiful for your clients, and now beautiful for you! Read more.
Improving your healthcare practice’s cybersecurity doesn’t have to be an overwhelming endeavor. The U.S. Department of Health and Human Services (HHS) has published a four-volume publication meant to bring clarity to the topic for healthcare organizations of all sizes. Read more.
Figure 1, a photo- and knowledge-sharing networking site. In today’s post, we take a look at Figure 1 and how the company is facilitating digital medical photo- and knowledge- sharing without violating HIPAA and other worldwide privacy regulations. Read more.
By helping therapists attract their best fit clients with professionally designed websites, Hushmail Partner Kat Love has found a way to give back to the therapist community that helped her overcome life challenges. Today, Kat explains five tips that will help therapists create a new website. Read more.
Meet Steph, one of our Customer Care Specialists on the Hushmail Customer Care team. Born and bred in Scotland, she’s now a proud resident of Vancouver. In today’s post, you’ll get to know Steph a little better and enjoy a behind-the-scenes glimpse into the Customer Care team. Read more.
Do you ever wonder what your Hushmail emails and web forms look like to your clients? It’s a good thing to know, especially if your clients come to you with questions about Hushmail. In today’s post, we’re giving you a step-by-step look at what your clients experience. Read more.
Hush Secure Forms makes building web forms an easy task with the intuitive drag-and-drop form builder. However, there are a few things you can do with our web forms that not everyone knows about. Today, we explain how to use some of these “secret” features to make your web forms even better. Read more.
Meet Jarred, one of our Customer Care Specialist on the Hushmail Customer Care Team. When he’s not busy responding to customers’ requests and making sure our partners have everything they need, he’s enjoying life as a runner and musician. Read more.
Do you want to start offering telehealth sessions to your clients but are afraid of getting it wrong? Don’t be intimidated and miss out on the great opportunities telehealth provides you and your clients. Travis Dailey of TheraNest will walk you through the most common telehealth mistakes so you can avoid them and start off on the right foot. Read more.
Hushmail for iPhone 1.21 is out just in time for the new year. Updates include improved support for Face ID and iOS 12 and bug fixes. Read up on our newest version of the app and find out what Hushmail for iPhone can do for you. Read more.
We often get asked what are the most effective things you can do to protect your information from online threats. There are a few simple things that you can do to protect yourself, and we’ve turned them into 5 New Year's security resolutions to help you get a secure start in 2019. Read more.
As we embrace holiday cheer and bid farewell to 2018, we’re also taking time to look back and consider all that’s happened in a very eventful year. Join us for our year in review as we enjoy a few highlights and look toward the year ahead. Read more.
Hush Secure Forms can be used to create a wide variety of useful forms no matter what business you’re in. Our customers have been using our secure web forms for a few months now. In this week’s post, we’ll share with you some forms that our customers have been building and putting to good use. Read more.
It’s time you got to know the Customer Care Team. When you hit a snag creating your signature, need guidance with your web forms, or don’t quite understand how our billing works, the Customer Care Team is there to see your problem through to a satisfactory conclusion. Meet Chris, Customer Care Manager, and the first team member you’ll meet in our Meet the team series. Read more.
SSL certificates are necessary if you want to embed a secure webform on your website. There are myriad other reasons why you want to look into this extra security. In today’s guest post, Lynn Lochlynn from Brighter Vision explains in detail the importance of an SSL certificate for any business. Read more.
New PIPEDA rules require Canadian businesses to report serious data breaches and keep records of all breaches for two years. Here’s what businesses need to know, along with an infographic from the Office of the Privacy Commissioner of Canada (OPC) . Read more.
Hush Secure Forms has many features that make it easy for our customers to create customized, HIPAA-compliant web forms. One feature we haven’t discussed yet is the ability to embed a form directly into your website. Just follow the simple steps outlined in today’s post to make a form live on your site in just a few minutes. Read more.
Maintaining HIPAA compliance might cause occasional frustration, but understanding the reasoning behind the rules can help us be thankful for the regulation that keeps our data safe and secure. In today’s post, we look at how the HIPAA rules make our lives easier in the long run. Read more.
If you’re a behavioral health student, now is the best time to start looking for the resources that will ease your transition into a full-time career. This week’s post introduces several Hushmail partners who can help. Read more.
In this post, we’re going to show you step by step how to create a HIPAA-compliant intake form for a therapy practice by using our New Client Questionnaire (Adult) template as a starting point. You can follow along as you read through the post. Let’s get started! Read more.
A lot can change in a year! Hushmail Marketing Manager Anabeli Fernandez returns to Hushmail after a year-long maternity leave. In today’s post, Anabeli talks about some of these changes as well as the core values that continue to make Hushmail such a great place to work. Read more.
Encrypted email is a great tool for ensuring HIPAA-compliance, but are you using it correctly? Today’s post suggests six checks to make before you hit send so your encrypted email is as secure and confidential as you need to it be. Read more.
Is your business in compliance with the GDPR? The recent Facebook data breach has our attention as we watch to see how the EU’s new privacy regulation is applied. Today’s post highlights a few of the questions that have been brought to light by the breach. Read more.
The Hush Secure Forms template directory is filling up with popular forms. Coming next: the PHQ-9. We developed a calculated form for this popular depression screening tool that’s customizable with your brand and delivers a score upon completion. Get a sneak peek today! Read more.
Weak passwords will soon be a thing of the past in California where a new law is requiring stronger passwords to operate a device. This week’s post examines what makes a good password, or passphrase, so you can make sure your devices are secure and protected against cyber attacks. Read more.
Abilify MyCite, the first FDA-approved digital pill, is prompting questions about privacy concerns and how it will affect the patient-provider relationship. This week’s post takes a look at the benefits and possible problems associated with this compelling advancement in medicine. Read more.
For many time-strapped practices, HIPAA compliance has become about checking a box, but it should be more than that. In this week’s post, we look at the deeper reasons that make patient privacy protection so important. Read more.
Building a secure web form with Hush Secure Forms is easy, but if you’ve never created a form before you might be wondering what to do first. This week, we’re providing you with a quick start guide so you can dive right in and create a form that’s organized, effective, and ready to publish. Read more.
The Patient-Centered Outcomes Research Institute is taking a close look at how online therapy can help patients living in rural areas. In this week’s post, we’ll discuss the benefits of telehealth and why a secure video conferencing platform is a valuable tool. Read more.
Help us expand our Hush Secure Forms template directory. Hush Secure Forms gives Hushmail for Healthcare customers the ability to build customized, secure web forms in minutes. To make setup even easier, we’re working hard to fill our template directory with commonly used forms. Read more.
As therapists, finding how to best adapt your practices to embrace the unique opportunities technology has to offer could be tricky. That’s why you need an effective toolbox with the right tools to build a well-rounded, successful practice. Read more.
Our affiliate program is growing, and now is the time to become a part of the action. If you find yourself recommending our services to others, you might be interested in joining our Hushmail Affiliate Program. As an affiliate you’ll earn a commission when your recommendation results in a committed Hushmail for Healthcare customer. Read more.
Choosing an email provider for your business is a big decision. That’s why we encourage new customers to try out Hushmail Business and Healthcare accounts for 60 days, risk free. In today’s post, we provide a checklist of features to try out so you can determine if Hushmail is right for your business. Read more.
Hushmail for personal use, Hushmail Premium, is great for anyone who wants a secure and convenient way to send confidential email. Learn more about Hushmail Premium and how you can start your free two-week trial in today’s post. Read more.
Hushmail will be at APA 2018. If you’re attending the American Psychological Association convention this year, be sure to drop by our booth for the chance to win a free year of Hushmail. Read more about what we’re up to at APA 2018 in today’s post. Read more.
Many services allow you to reset your passphrase if you forget it. Hushmail does not. To give our customers the most secure email service possible, we don’t allow passphrase reset or recovery. Read more in today’s post about why this is such an important part of keeping your Hushmail account secure. Read more.
It’s been almost two months since the GDPR was implemented, and companies have been scrambling to become compliant. In this week’s post, we take a look at some common questions and what companies can do right now to support the EU’s efforts to give data control back to the individual. Read more.
Have you wondered if you can use Hushmail as a plug-in with your existing Gmail or Yahoo email account? In today’s post, we discuss the differences between a stand-alone email service and a plug-in. Read more.
We are pleased to reintroduce our partner, TheraNest, a company that offers practice management software for therapists, psychologists, social workers, and counselors. Hushmail customers now receive a special offer from TheraNest. Read more.
If you currently use an email program like Outlook to send email, you don’t need to stop or get a new one when you move to Hushmail. This week’s post explains how to continue using a third-party email program, such as Outlook or Mac Mail, with your new Hushmail account. Read more.
After conducting extensive research and surveying their counselors, Smart Private Practice has compiled a list of five best practices that are helping them decrease liability and increase security when it comes to online communication. Read more.
Two-step verification is a great way to add extra security to your email account. It’s easy to set up and use. Read this week’s post to find out if this feature is right for you. Read more.
Microsoft v. United States, a case that argued how data stored on the cloud could be governed, was dismissed after passage of the CLOUD Act. Today’s post takes a look at the framework the CLOUD Act creates for how data on the cloud is governed and what this means for you as a Hushmail customer. Read more.
In today’s blog post, Rob Reinhardt, Licensed Professional Counselor Supervisor (LPCS) and CEO of Tame Your Practice, gives us tips on how to run a successful crowdfunding campaign. Read more.
The GDPR goes into effect this Friday, and Hushmail is ready. Read about the changes we’ve made so we’re compliant and how we’re supporting greater personal data security around the globe. Read more.
Hushmail customers are safe from critical vulnerabilities recently discovered in OpenPGP encryption tools and reported in the media. Read more.
Hushmail is a great way to communicate securely with clients, even if they don’t have a Hushmail account. However, there’s a little setup that’s necessary to get them started. Today’s post explains how to get your clients set up quickly so they can start receiving emails from you right away. Read more.
When you sign up for a Hushmail Business account you have the option of using your own domain and your usual email address. In today’s post we explain how to set up your email so you receive all the benefits of Hushmail while maintaining your brand. Read more.
Last week, Facebook CEO Mark Zuckerberg answered questions from US legislators regarding how the social networking website obtains, stores, and uses personal data. This week, we’re taking a close look at the effect this attention might have on how we view our personal data and the way it’s handled in the future. Read more.
In this week’s post, we give a basic overview of encryption - what it is, where you might encounter it in your daily life, and how it protects your email at Hushmail. One way to explain encryption is with cryptograms, and we include a particularly challenging one we hope you enjoy. Read more.
When you sign up for a Hushmail for Business account, you're not just getting an encrypted email service, but also numerous features that support a business model built around privacy. In today’s post, we’ll review some of these features and explain how you might incorporate them into your business. Read more.
Are you still using paper forms to gather information from your clients? Coming this spring, the new Hush Secure Forms will help you set up a custom secure web form in minutes. It's time to move away from paper forms once and for all. Read more.
At Hushmail, we strive to make your life easier with our easy-to-use, encrypted email service. This goes for how we manage our billing, as well. In this week’s email, we explain how we do our billing, including our refund policy, so you know exactly what to expect when you sign up with Hushmail. Read more.
Your Hushmail account might need a little spring cleaning. In this week’s post, we provide a spring cleaning plan to ensure you’re making the most of your Hushmail account. Read more.
When you need answers, the last thing you want is to be put on hold. That’s why Hushmail’s customer care team makes it a point to personally answer your questions in a timely manner so you can get back to your day. In this week’s blog post, Chris Fraser, Hushmail’s Customer Care Manager, explains Hushmail’s philosophy when it comes to providing a personal support experience. Read more.
The recent growth in the smartphone market has made it possible for many to step away from the office and conduct their business just about anywhere. Hushmail designed its iPhone app to give you more options when it comes to your email. The iPhone app combines the benefits of your regular Hushmail with the benefits provided by the iOS platform to make using your Hushmail while on the go practically effortless. Read more.
Are you tired of receiving emails you never read? By using Hushmail’s email aliases when you sign up for services, you can control what goes into your inbox, keeping it clear for the email you actually want. Read more.
An upcoming ruling by the US Supreme Court will shed some interesting light on the cloud and underscore the importance of knowing where your records are located and whose laws apply. The case raises the difficult question of what law governs records stored on the cloud. Read more.
We are pleased to announce our partnership with GoodTherapy.org, one of the largest online therapist directories and mental health resources. As a part of our partnership, Hushmail customers now get a special offer at GoodTherapy.org. Read more.
As a company that offers a secure, private, encrypted email service to individuals and businesses around the globe, it’s important that Hushmail is compliant with the privacy laws that govern our customers’ personal data, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). Read more.
If you’ve heard about the recently discovered Meltdown and Spectre vulnerabilities, you may be wondering if they could affect us at Hushmail. We’re very happy to tell you that they don’t. Read more.
From all of us at Hush Communications, we’d like to wish you a Happy New Year. In the tradition of New Year posts, we would like to suggest one multi-part resolution to focus on for your business, particularly if you’re in the healthcare field. Read more.
In today’s post we’ll discuss the importance of conducting a data audit to prepare your business and ensure peace of mind should you be required to demonstrate GDPR compliance. Read more.
When the European Union’s General Data Protection Regulation (GDPR) goes into effect May 25, 2018, Hush will be ready. At Hush, we make personal data protection our priority every day, and most of our company policies are already in line with the GDPR. Read more.
The European Union’s General Data Protection Regulation (GDPR) will go into effect May 25, 2018. Do you know what the GDPR will mean for you and your business? Today’s post is about what GDPR means and its importance. Read more.
Hushmail is pleased to announce partnership with the National Register of Health Service Psychologists. As part of our new partnership, all National Register credentialed psychologists now receive a special offer from Hushmail. Read more.
You may have heard about the recent discovery of the new web vulnerabilities and wondered if it’s something your business needs to worry about. First, you need to consider how at risk you are. Today’s post explores ways to conduct an easy risk assessment to protect your business against such web vulnerabilities. Read more.
Online communication is an essential tool for any business. However, if not properly secured, this type of communication can present a serious liability. To prevent potential harm, small businesses need to strengthen the front line of their defense: their employees. Read more.
Healthcare is important to all of us at Hushmail and we’re proud to support the important work health practitioners do every day. That’s why Hushmail offers Hushmail for Healthcare Education at no charge to universities running psychology training programs. Read more.
Using secure email services like Hushmail helps you stay compliant with HIPAA, but compliance isn’t the only piece in protecting clients and their confidentiality. While HIPAA does a lot to push good security practices, it’s no replacement for good judgment and ethical decision-making. Read more.
Today we are launching our new way of sending encrypted email to people who don’t use Hushmail. It’s a more streamlined approach that will save you a lot of time, since you no longer have to create a security question and answer every time you email someone. Starting today, it’s optional. Read more.
Protect sensitive information and make the most of Hushmail’s services to maximize the confidentiality of emails. Here are a few tips on how to make sure you are sending secure email. Read more.
We are pleased to announce our partnership with Person Centered Tech. The team at Person Centered Tech is powered by Roy Huggins, one of mental health’s top experts on practice technology, HIPAA, and digital ethics. Read more.
We are changing the way you send encrypted email to people who don’t use Hushmail, to make the process simpler. And the change is happening this fall. Read more.
Hurricane Irma left a path of destruction and loss of life throughout the Caribbean and in Florida. It set many ominous records: the strongest Atlantic hurricane ever recorded, the longest-lasting Category 5 hurricane, and the first storm with sustained winds of 185 mph for 37 hours. Read more.
We are delighted to announce our partnership with thera-LINK, an online platform for mental and behavioral health professionals to meet with their clients using video. And Hushmail customers get a special offer. Read more.
We are very excited to announce that we have partnered with TherapyNotes. With over 25,000 clinicians, TherapyNotes is one of the most trusted practice management and EHR softwares for mental health professionals. And Hushmail customers get a special discount. Read more.
Many fraudulent emails are known as “phishing” emails since cybercriminals “fish” for your information. The majority of cyberattacks begin with a phishing email. This type of email message usually contains a link to a malicious website that presses you to divulge private information. This information is then used to carry out identity theft. Read more.
We’re changing the way you send encrypted messages, and the way they are read by people who do not use Hushmail, to create a simpler, more streamlined process. And the change is coming very soon. Read more.
A vital component of business planning unfortunately involves considering how your organization will continue to function if a disaster strikes. Whether it’s a natural event, like a flood, earthquake or hurricane, or a cyber attack that renders your systems inoperable, there are many types of incidents that can bring your operations to a halt. Read more.
At Hushmail, we often get asked why we won’t reset passphrases for email accounts. People forget their passphrases all the time, why can’t we just make life easier for everyone by resetting them? Read more.
We are pleased to announce that we have partnered with TheraNest, a company that offers software designed to support behavioural health professionals in managing their practices. Read more.
At Hushmail, we don’t allow user names to be used more than once. If an account gets deleted for any reason, it cannot be recreated with the same username. Read more.
Hushmail for Healthcare tailored for individual practitioners is now available! This new plan is ideal for healthcare professionals who only require one Hushmail account and don’t need a customized domain. If you upgrade your current Premium subscription to a Hushmail for Healthcare account, you won’t lose any of your existing emails, and you won’t have to change your email address. Read more.
Today we are thrilled to announce the launch of our new Hushmail for Healthcare plan, tailored for healthcare practitioners who only need one Hushmail account and don’t need a customized domain. Read more.
We are launching a new Hushmail for Healthcare plan, tailored for healthcare professionals who only require one Hushmail account and don’t need a customized domain. Read more.
Secure forms are a popular feature of Hushmail amongst our healthcare customers. They enable current and potential clients to send you secure, encrypted messages and attachments through a contact form on your website. Read more.
The HIPAA Privacy Rule establishes the standards that organizations need to take to protect patient health information. It only applies to Covered Entities—health plans, health care clearinghouses and some health care providers—many of which rely on other organizations to carry out a variety of services, from accounting to providing an easy-to-use encrypted email service. Read more.
One of the confusing areas of HIPAA for many healthcare professionals is the topic information and document retention. Specifically, how long you are required to retain protected health information and other records related to your policies and procedures. Read more.
Hushmail has another special offer for our customers. This one is with Smart Practitioner, a career services website tailored to the needs of mental health professionals. Hushmail customers can get a one-year membership with Smart Practitioner for free. Read more.
Last month, the American Bar Association Standing Committee on Ethics and Professional Responsibility released Formal Opinion 477 addressing a lawyer’s confidentiality obligations for email communications about client matters. The Opinion comes at a time when data breaches and hacks are frequently in the news. Read more.
When it comes to sensitive patient health information, HIPAA imposes restrictions on practitioners requiring that you take steps to protect the confidentiality of your patients electronic health records. Hushmail is an ideal email service for practice owners, as it allows you to take advantage of the benefits technology provides for communication, and also helps you to stay in compliance with HIPAA. Read more.
If you use Hushmail, you know we make it possible for you to send encrypted email to anyone, even people who don’t use Hushmail. We do this using a process in which the sender creates a secret question and answer that can only be answered by the recipients. And we are working on a way to make the process easier. Read more.
If you follow the news, you probably heard that last weekend there was a massive cyber attack that affected millions of computers and devices. The attack involved ransomware called “WannaCry,” which froze systems and locked and encrypted files. The incident is a painful reminder of what we at Hushmail frequently preach as one of our top security tips: always keep your operating systems up to date. Read more.
Now you can add your logo and other images to your Hushmail email signature. You can also customize the text, by making it bold, italic, or multi-colored, create hyperlinks, and more. Read more.
When you are ready to get rid of unused electronic gadgets and computers, you increase your risk of data and identity theft if you do not take precautions to securely wipe or destroy the hard drives. Read more.
Whether you have had your private practice's website up and running for quite some time now, or you just got it set up (congrats!) these website tips will help you attract your ideal clients, turn website visitors into clients and increase your rank on search engines. Read more.
If you work for a business, chances are you spend much of your day like us, sending email. You send attachments that include quotes, product specs, sales targets, employee reviews or any number of other sensitive files or pieces of information that you really don’t want anyone to read other than the intended recipient of your email. Read more.
Risk assessment is rarely top of mind for small businesses. But perhaps it should be. Small businesses tend not to have the resources that larger organizations have, including lots of capital in the bank, a diverse client base, deep IT departments and plenty of staff who can pitch in when a serious issue—such as a data breach—arises. For these reasons, one could argue that mitigating risks is even more important for small organizations than it is for bigger ones. Read more.
The 2017 California Psychological Association Convention starts today in Burlingame, California—and Hushmail is there! We’re exhibiting at the event, and we’re eager to meet up with Hushmail customers. Read more.
Hushmail is thrilled to announce another special offer for our customers, this time with Ed4HHS, a company that offers online staff training solutions for the health and human services industry. Read more.
One of the benefits of your Hushmail account is the ability to set up email aliases. An alias is an alternate email address you can use when you don’t want people to know or keep a record of your real email address. Read more.
We often get asked what are the most effective things you can do to protect your information and identity from online threats such as viruses and hackers. There are a few remarkably simple things that you can do to protect yourself from these threats. Read more.
We are happy to announce that Brighter Vision, a company that specializes in creating complete web solutions for therapists, is now offering Hushmail customers their first month free when they sign up for Brighter Vision’s web services. Read more.
Starting March 1st, 2017, we are introducing a two-week trial of our Hushmail Premium account, with unlimited access to all of its many features. Read more.
Now when you want to add an attachment in Hushmail, you can simply drag and drop it into the Compose window. It works for any type of documents, such as PDFs, Word docs, or images. Read more.
Good news: you don’t have to hit the “Save draft” button anymore to keep a copy of that long email that took you forever to write. Hushmail now periodically saves a copy of your drafts. Read more.
Privacy is essential in the healthcare industry. Healthcare practitioners of all kinds are bound by professional and ethical standards—not to mention the law, in most jurisdictions—to keep patient information confidential and secure. This includes anything learned through conversations with patients, but also data kept on file. Read more.
We’re thrilled to announce that Hushmail for iPhone is now available for Hushmail Premium and Hushmail Business customers. The app brings all the security features of Hushmail’s webmail version to your iPhone, enabling you to send encrypted email when you’re on the go. And it lets you send secure email to anyone, even people who don’t use Hushmail. Read more.
With Hushmail for iPhone, your contacts are fully synced with our webmail version, so as long as you have an address in webmail, you’ll be able to access it on your iPhone. The app also connects with your iPhone contacts, making it easy to send encrypted email to anyone in your address book. Read more.
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.
Hushmail for iPhone now offers support for Hushmail email aliases. Before, you could only send email from aliases using our webmail version. But with our new app, you can use your iPhone to send secure, encrypted email from any of your aliases. Read more.
Our latest update to the beta version of the Hushmail for iPhone app not only allows you to send secure email to other Hushmail users, but now you can also encrypt emails to people who don’t use Hushmail. Read more.
Good news for Hushmail customers with more than one account. Our upcoming app, Hushmail for iPhone, lets you send and receive secure email for up to 10 accounts — and you can switch between them with just a couple of taps. Read more.
Hushmail for iPhone makes the most of the features of the iOS platform, including push notifications and Touch ID, for fast, secure access to the app. Hushmail Business and Premium customers can try it out now, before its full launch later this spring. Read more.
Our Hushmail for iPhone app is almost ready for release, and we can't wait to share it with you. In fact, we’re looking for eager Hushmail Business and Hushmail Premium customers to preview an early version of the app and offer feedback. Read more.