Hushmail Blog

Is Google Forms HIPAA compliant?

Published on June 9, 2022
Find out if Google Forms is the best HIPAA-compliant solution for your practice forms. Or if there’s a better option just for healthcare. Read more.

Do you need a Business Associate Agreement (BAA)?

Published on May 12, 2022
If you're a healthcare practitioner, you probably need business associate agreements (BAAs) with service providers like email, telehealth, and your accountant. Let's find out for sure. Read more.

A non-intimidating guide to HIPAA-compliant email for therapists

Published on April 13, 2022
Everything you need to know about HIPAA-compliant email and how to choose a secure email service for your therapy practice. Read more.

No Surprises Act Summary: what your small healthcare practice must do

Published on March 17, 2022
Were you surprised by the No Surprises Act? Get up to speed fast. Plus, get Hushmail’s Good Faith Estimate template that will make complying super easy. Read more.

Is Gmail HIPAA compliant? Potentially…

Published on March 3, 2022
Want to use Gmail in your private practice? Follow our 4-step guide to see how to make Gmail HIPAA compliant, and why an alternative may be better for you... Read more.

Optimistic resolutions for a successful New Year

Published on December 30, 2021
These resolutions will help keep your account and practice running smoothly so you can tackle the New Year with confidence and optimism. Read more.

Looking ahead to 2022

Published on December 23, 2021
In 2022, we’ll be working hard to make secure communication through email and web forms easier than ever for our Hushmail for Healthcare customers. Read more.

Wrapping up 2021

Published on December 16, 2021
As we wrap up another year, we have an opportunity to look back and take stock of what we’ve accomplished in 2021. Read more.

Why you need an email account that’s just for healthcare

Published on December 9, 2021
If you’re a healthcare professional of any kind, you need an email account that has been created with healthcare in mind. Here’s why you need a healthcare email account for your practice. Read more.

What’s in a name? Choosing your Hushmail email address.

Published on December 2, 2021
When you sign up with Hushmail, you have the option of using your own domain, one of our Hushmail domains, or a Hushmail subdomain. Here’s how to choose the best one for your practice. Read more.

This Thanksgiving, let's remember why we do what we do

Published on November 25, 2021
Thank you to all of the healthcare professionals who are working so hard to help get us through this challenging time. From the Hushmail family to yours, Happy Thanksgiving. Read more.

Struggling with burnout? Get back on track with these Black Friday deals.

Published on November 18, 2021
With Black Friday just around the corner, now’s the time to scoop up the services you need to get your practice in better shape for the next year. Read more.

In observance of Remembrance Day and Veterans Day: caring for our veterans

Published on November 11, 2021
We’d like to extend our deep thanks to those who have served our countries. Today, we’re looking at some of the many resources that can help veterans find the care they need. Read more.

Find your best-fit clients and improve your practice management

Published on November 4, 2021
Finding your best-fit client is an art, requiring sensitivity, the willingness to say “no,” a network of therapists you can refer to, and a deep understanding of your own strengths and weaknesses. Read more.

Depression and other mental health screening is easy with Hushmail questionnaires

Published on October 28, 2021
National Depression and Mental Health Screening Month gives practitioners, clients, and community members the opportunity to focus their attention on mental health screening and prevention. Read more.

Want more time with your clients? Streamline your admin with web forms.

Published on October 21, 2021
Here are some of the ways Hushmail can take the administrative load off your shoulders, freeing you up to spend more time with your clients. Read more.

Do you know what to do if you have a data breach?

Published on October 7, 2021
Do you worry about experiencing a data breach? Here’s what to do if a data breach occurs so you don’t make mistakes that could cause further damage. Read more.

Screen for anxiety with our new SCARED and SCAARED self-administered questionnaires

Published on October 1, 2021
SCARED and SCAARED, two self-administered questionnaires that screen for anxiety disorders, are the newest additions to our template directory. Read more.

What to do when you aren’t getting your client's intake forms

Published on September 23, 2021
Are you not getting your clients’ form submissions? There’s likely a quick fix. Today, we’re telling you about the four things you should check first. Read more.

Make a secure fillable online form in minutes

Published on September 16, 2021
Hush Secure Forms is a robust form builder that allows you to give your clients forms they can fill out at home. Here are the basics of building a form along with a downloadable cheat sheet. Read more.

How Hushmail can help when someone won’t go to therapy

Published on September 9, 2021
Hushmail isn’t just good for you, the practitioner. It’s also good for your clients. Here’s how Hushmail can help alleviate a few common aversions to therapy. Read more.

How to use Hushmail with your favorite email app

Published on September 2, 2021
You don’t have to give up your email app to use Hushmail. Learn how Hushmail encryption carries over to your favorite app. Read more.

Take control of your Hushmail inbox in 4 simple steps

Published on August 26, 2021
Learn how to organize your Hushmail inbox with these helpful tips from Organize and Thrive, LLC. Read more.

Resume in-person sessions with a new APA Informed Consent form

Published on August 19, 2021
We’re offering a new template in our directory, the Informed Consent for In-person Services During the COVID-19 Public Health Crisis, developed by the American Psychological Association (APA). Read more.

How to increase your chances of clean claim processing

Published on August 12, 2021
Practice Solutions, LLC is taking the guesswork out of clean claim processing. If you’re new to taking insurance or want a better process to ensure clean claims, you’ll want to read this guest post. Read more.

A dedicated team for new Hushmail for Healthcare customers

Published on August 5, 2021
The Hushmail Customer Success team is here to help with your new email and web form service. What can you expect as a new Hushmail for Healthcare customer? Let’s find out. Read more.

Create forms for SOAP, DAP, and process notes in Hush™ Secure Forms

Published on July 29, 2021
Here’s how you can create a HIPAA-compliant, efficient note-taking system using Hush Secure Forms. Read more.

Meet the team: Jess, Customer Care Specialist

Published on July 22, 2021
Meet our new Customer Care Specialist Jess. From the tiny nation of Singapore, Jess moved to Vancouver 14 years ago with his family to start a new adventure and has now found a new path in the IT world at Hushmail. Read more.

Meet the team: Jonathan, Customer Care Specialist

Published on July 15, 2021
Meet our new Customer Care Specialist – Jonathan. Residing in Saint John, New Brunswick, he's Hushmail's newest East Coast team member. Read more.

Considering Google Workspace for your secure email and web forms? Consider this...

Published on July 8, 2021
Hushmail provides three things you won’t get with Google that go a long way toward making your practice management easier and more efficient. Read more.

What’s conditional logic? Here’s how to easily make your web forms smart.

Published on July 1, 2021
Conditional logic determines whether or not a field is visible on your form. We’re giving you a brief overview of how conditional logic works and a few common scenarios when it’s very helpful. Read more.

Demonstrate the validity of your e-signed Hushmail form

Published on June 24, 2021
The signatures you collect on your forms are as legally binding as handwritten ones. Here’s how you can demonstrate the authenticity of your e-signatures. Read more.

What happens when a HIPAA complaint is filed against you

Published on June 17, 2021
We’re taking a look at HIPAA violations: how they occur, how they are reported, what happens during and after an investigation, and what you can do to prevent a complaint from being filed in the first place. Read more.

Is your virtual healthcare practice the best it can be?

Published on June 3, 2021
What started out as a necessary transition during the pandemic-driven lockdowns has turned into an economical and convenient option for providing care to clients. Here’s what you need to know about managing a virtual practice. Read more.

What a well-designed website with forms can do for your practice

Published on May 27, 2021
Websites have come a long way from the days when they were a brochure for your practice and not much more. Today we’re looking at what you need in your website if it’s going to serve you as a client hub. Read more.

Why you should never send your clients PDF forms to fill out

Published on May 20, 2021
We’re taking a closer look at why sending PDFs to your clients no longer works and how to make the transition to web forms. Read more.

Why you should turn two-step verification on today

Published on May 13, 2021
If you’ve ever been targeted by a phishing scam, you know how frustrating it can be. Fortunately, there is something you can, and should, do to protect your Hushmail account – two-step verification. Read more.

FAQs about Hushmail email and web forms

Published on May 6, 2021
We’re answering some of the most common questions we receive from both new and long-time Hushmail customers. Read more.

Supporting Mental Health Awareness with digital PHQ-9, PTSD Checklist for DSM-5, and other self-administered questionnaires

Published on April 29, 2021
May is Mental Health Awareness Month. We’re proud to provide therapists with digital self-administered questionnaires like the PHQ-9 and PTSD Checklist for DSM-5 (PCL-5). Read more.

HIPAA and your private practice: the bare minimum you need to know

Published on April 22, 2021
HIPAA can seem confusing, especially when dealing with it for the first time. We’ve put together a post about the bare minimum you need to know. Read more.

Top 6 Hushmail email management tips

Published on April 15, 2021
You can control how you manage your Hushmail email. Here are some tips that will help you customize your secure email experience. Read more.

Top 4 tips for sending your first secure message to a new client

Published on April 8, 2021
Do your clients understand how you’ll communicate with them through Hushmail? Here are our top four tips to help you launch your email relationship with a new client. Read more.

In healthcare? Be sure to comply with the Information Blocking Rule on April 5.

Published on April 1, 2021
We’re shedding some light on the Information Blocking Rule, who’s affected, and what you need to do before April 5. Read more.

New AUDIT self-administered questionnaire to screen for alcohol use disorders

Published on March 26, 2021
The Alcohol Use Disorders Identification Test (AUDIT) is the newest addition to our web form template directory. We’re giving you all the information you need to start using this calculated form to screen for alcohol use disorders in your clients. Read more.

We’re not just email but also web forms, body charts, e-signatures, and much more!

Published on March 18, 2021
Hushmail’s more than just email. We also provide web forms, e-signatures, and extra bells and whistles you might not be aware of, such as email aliases and body charts. Read more.

Create a CBT homework form using body charts, conditional visibility, and repeaters

Published on March 11, 2021
With Hush Secure Forms, you can put together a customized homework form that your client can fill out from any device at a time that’s convenient for them. Read more.

New PTSD Checklist for DSM-5 (PCL-5) calculated form

Published on March 4, 2021
The PTSD Checklist for DSM-5 (PCL-5) is the newest addition to our web form template directory. We’re giving you all the information you need to start using this calculated form to screen for PTSD in your clients. Read more.

Set up your intake forms in 10 minutes or less using our templates

Published on February 25, 2021
It’s easy to set up an intake form when you make use of one of our templates as a starting point. We’ll walk you through the steps that will result in a completed intake form you can send to your clients today. Read more.

Meet the team: Duane, Customer Care Specialist

Published on February 18, 2021
Meet Duane, our newest Customer Care Specialist on the Hushmail Customer Care team. Born and still residing in Minto, New Brunswick, Duane provides customer support on Hushmail’s East Coast team. Read more.

New body charts and intake forms for chiropractors, physical therapists, and more

Published on February 11, 2021
We’re introducing our newest feature, body charts, to Hush Secure Forms. With body charts, you can create forms that allow your patients to place markers on images to indicate points of pain or discomfort. Read more.

Privacy vs. security

Published on February 4, 2021
While “privacy” and “security” might occasionally be used interchangeably, the terms have very different meanings. If you’re a healthcare professional, it’s important that you understand these differences so you can successfully follow the HIPAA rules that have been put in place to protect your clients. Read more.

HIPAA tips: understanding risk analysis and risk management

Published on January 28, 2021
We’re explaining what risk analysis and risk management are and what you can do to ensure that you’re adequately protecting your clients’ ePHI. Read more.

HIPAA tips: are you correctly informing your clients of their rights?

Published on January 21, 2021
In today’s post, we’ll explain what the individual's right of access is and what you can do to ensure you’re correctly informing your clients of their rights. Read more.

What you need to know about HIPAA in 2021

Published on January 14, 2021
2021 marks the 25th year of HIPAA. This legislation that has done so much to protect the privacy of individuals seeking healthcare has never been so important as we increasingly rely on telemedicine and other forms of online care. Read more.

Can security and functionality coexist in your practice?

Published on January 7, 2021
Security and functionality are intrinsically linked. The most secure way of doing something can also be the most functional, as long as you keep several guidelines in place. Read more.

Holiday gift ideas for your colleagues and other therapists in your life

Published on December 10, 2020
Let’s celebrate the holidays! We’re listing some of our favorite gifts to give to your colleagues and other therapists in your life. Read more.

Find your best-fit client using a secure contact form

Published on December 3, 2020
A secure contact form can make practice management more efficient by helping you find the clients who are the best fit for your practice – but only if the form’s secure and HIPAA compliant. Read more.

How to put a secure contact form on your practice website

Published on November 19, 2020
One of the simplest ways to ensure immediate, secure contact is by putting a secure contact form on your website. Read more.

Templates and examples to kickstart your web forms

Published on November 5, 2020
If you’re building a web form for the first time, you might find staring at a blank page a little daunting. Building a web form is easier if you start from a tested example or template. Read more.

How to use Hushmail encryption to support your virtual practice

Published on October 29, 2020
How does Hushmail encryption work? Are you sure you want all of your emails encrypted all of the time? Not everyone is going to have the same encryption needs. That’s why at Hushmail we give you options. Read more.

5 tips to strengthen the cybersecurity of your virtual office

Published on October 22, 2020
National Cybersecurity Awareness Month is a perfect time to make these five important security checks. Read more.

Is your new virtual practice secure? Conduct a risk assessment.

Published on October 15, 2020
You spent the summer getting your practice to run smoothly online. Now it’s time to conduct a thorough risk assessment to ensure it’s secure. Read more.

Customer success story: Licensed Professional Counselor embraces technology and doesn't go back

Published on October 8, 2020
Our newest customer success story explores how Carol Park, a Licensed Professional Counselor and Registered Dietitian, is managing her practice during the pandemic using Hush Secure Forms and other technology. Read more.

5 housekeeping tasks for your Hushmail account

Published on October 1, 2020
Your Hushmail account will serve you best when it’s cleared of clutter and kept up to date. Here are five housekeeping tasks that you can do today to ensure your account is up to speed. Read more.

5 questions to ask when you want a better, more efficient web form

Published on September 24, 2020
Build your best online form. Ask yourself these five questions to make sure your web form looks great, is easy to fill out, and efficiently collects the information you need from your clients. Read more.

Meet the team: Vincent, Customer Care Specialist

Published on September 17, 2020
Meet Vince, our newest Customer Care Specialist on the Hushmail Customer Care team. Born and raised in Montreal, Quebec, Vince moved to the Vancouver area three years ago and, charmed by the surrounding landscapes, quickly decided to stay for good. In Hushmail, he’s found a company that shares one of his deeply held values - the importance of preserving security and privacy. Read more.

3 ways to give your web form to your clients

Published on September 10, 2020
With Hush Secure Forms, there are three different ways your clients can access your online forms. We’re exploring each one so you can choose the option that best works for you. Read more.

Do you need to be HIPAA compliant?

Published on September 3, 2020
In light of the new, online environment, we thought it would be a good time to publish a reminder of what it means to be HIPAA compliant. We hope this post will help you answer important questions about protecting your clients’ information. Read more.

Customize our 3 most popular web form templates

Published on August 27, 2020
We are often updating our directory with new templates. In today’s post, we’ll tell you about the three templates our customers use the most and make recommendations about how to customize them. Read more.

Advanced techniques for using conditional visibility in web forms

Published on August 20, 2020
There are a lot of different applications for using conditional visibility in your web forms, and not all of them are readily apparent. To show you these advanced tips, we'll use an intake form that’s tailored for an adult or child depending on the choices your client selects. Read more.

How to build a complete, dynamic web form

Published on August 13, 2020
We’re giving you a close-up look at Hush Secure Forms and everything its dynamic web forms can do from screening your clients for depression to providing them with a customized experience using conditional fields. Read more.

Using field conditions in your web form

Published on August 6, 2020
Hush Secure Forms just got even better. Fields now show up according to preset conditions. This means your clients will receive a personalized experience when they fill out your web forms. Read more.

The right and wrong way to respond to patient reviews

Published on July 30, 2020
In today’s increasingly online world, reviews make a difference. But how do you respond to good and bad reviews while maintaining your practice’s HIPAA compliance? There’s a right and wrong way to respond. Read more.

The importance of self-care during a pandemic

Published on July 23, 2020
When you’re in a caring profession, keeping yourself strong can only happen through intentional self-care. And now, when so much care is needed, is a good time to consider how you can care for yourself. Hushmail partner Melvin Varghese of Selling the Couch has some ideas. Read more.

Use forwarding addresses with your own domain to manage your email

Published on July 16, 2020
Using a forwarding address can make it easier to identify and file your emails, and it doesn’t cost anything. You can set up a separate address for your administrative emails without having to use one of your user accounts. Read more.

Valuable tools to screen for depression, anxiety, and stress

Published on July 9, 2020
Monitoring clients for increased depression, anxiety, and stress is more important now than ever. Screenings are inexpensive, readily available tools that can help you spot mental health issues in your clients. We offer several digital versions that deliver a score upon completion. Read more.

Customer success story: improving efficiency during a pandemic

Published on July 2, 2020
One of the best ways to develop the new practices needed for managing your practice during the pandemic is to listen to colleagues and discover what’s working for them. In this post, we’re presenting a customer case study that explores how an optometrist safely reopened his practice. Read more.

Partner post: creating a user-friendly dental website

Published on June 25, 2020
Your website is more than a brochure for your practice. When it’s done right, it’s your patient hub. Hushmail partner Great Dental Websites explains how to create a user-friendly dental website. Read more.

Share your forms with your colleagues

Published on June 18, 2020
You built a great form. Now share it with your colleagues! With form sharing, instead of rebuilding the same form for everyone in your office and reaching your plan’s maximum number of forms, you can build one form that everyone in your practice can send. Read more.

Staying connected during COVID-19

Published on June 11, 2020
Hushmail’s Jarred Bolen joined Dr. Neil Gajjar for a comprehensive webinar provided by the Academy of General Dentistry to help dental practices stay connected using HIPAA-compliant technology during the pandemic. In this post, we provide a recap of the webinar and a link to the replay. Read more.

Customer success story: safely reopening with Hush™ Secure Forms

Published on June 4, 2020
We’re presenting a customer case study that explores how dentist Dr. Neil Gajjar safely continued providing emergency care at the height of the pandemic and recently reopened his elective services using web forms as part of his strategy to maintain safe contact with his patients. Read more.

Reduce contact in your waiting room with web forms

Published on May 28, 2020
Whether you have an optometry, dental, counseling, or other healthcare practice, you’re likely considering how you can safely reopen. Web forms can help you make that transition. Read more.

Not just HIPAA. Hushmail complies with GDPR, PIPEDA, and others.

Published on May 21, 2020
Hushmail isn’t just compliant with HIPAA. Our services also comply with the EU’s GDPR, Canada’s PIPEDA and provincial privacy laws, among many others. Complying with these laws helps us help you protect your clients’ data. Read more.

How our secure message center works

Published on May 14, 2020
Our message center is the communication hub between you and your clients. There they can receive secure email and web forms from you, and they can reply securely. In this post, we’re walking you through all the features, so you can answer any questions that your clients might ask about receiving and sending messages. Read more.

Clients not getting your emails? It's time to create an SPF record.

Published on May 7, 2020
Are your emails landing in your clients’ junk folders? It could have to do with a missing SPF record. In most cases, setting an SPF record is a simple task you can do yourself. Read more.

HIPAA rules and how they apply during the pandemic

Published on April 30, 2020
Do you know how HIPAA rules apply to your new virtual practice and affect how you use email to communicate with clients during the pandemic? Hushmail’s Jarred Bolen talked to Therapy Reimagined on their podcast and answered many of the questions therapists have about HIPAA as they set up their virtual offices. Read more.

Still sending your clients PDFs to sign? There’s a better way.

Published on April 23, 2020
Getting a functional virtual office up and running takes some time and you might be tempted to take shortcuts such as sending PDFs of your web forms instead of using our online form builder. In today’s post, we’ll compare sending a PDF versus building a new form, and explain why the latter will save you time in the long run. Read more.

3 web forms to set communication expectations with your clients

Published on April 16, 2020
Good communication is essential. These forms will help explain your preferences as a practitioner, educate your clients about different methods of communication and their risks, and get their consent on the decisions you both decide upon. Read more.

Security still matters during a pandemic

Published on April 9, 2020
HIPAA requirements may have been relaxed during the pandemic, but that doesn’t mean you should stop caring about security. With so many clients going online for their care, securing protected health information (PHI) is still important, perhaps more than ever. Read more.

Resources to help get you started with your Hushmail account

Published on April 2, 2020
Do you have questions about your new Hushmail account? We’ve put together this post that’s full of the information you need to get started. Read more.

New feature: form PDFs you can upload to your EHR

Published on March 26, 2020
PDFs are here. We’re pleased to announce the most recent update to Hush Secure Forms. Now, when you receive a form submission in your inbox, it will come with an attached PDF that you can print, download to your computer, or upload to your EHR software. Read more.

4 security measures you might not be taking, but maybe you should

Published on March 12, 2020
We’re going over some extra security features we provide, such as two-step verification, and precautions you can take, such as using a password manager, that will ensure your emails and web forms are as secure as possible. Read more.

8 Hushmail email and web form building hacks

Published on March 5, 2020
Are you making the most out of your Hushmail account? There may be a few tricks that could take your online forms and emails to the next level. In this post, we’re presenting nine secure email and web form building hacks you can start using today. Read more.

Managing email expectations in your healthcare practice

Published on February 27, 2020
As a healthcare practitioner, how you communicate in your emails is just as important as how you communicate in face-to-face sessions with your clients. What does your email style say about you? Are you inadvertently setting expectations you might not be able to meet? Read more.

Make your Psychology Today profile even better with Hush™ Secure Forms

Published on February 20, 2020
If you’re like most therapists, one of the first things you did when you set up your practice was to put up a profile on Psychology Today. Did you know that the email button on your profile leads to a contact form that isn’t secure and HIPAA compliant? We have a solution. Read more.

Practice forms your clients should e-sign

Published on February 13, 2020
Let’s take a minute to think about when to add an electronic signature field to your web form. Some forms should have an e-signature. Others can go without. Do you know which is which? Read more.

Meet the team: Marc, Customer Care Specialist

Published on February 6, 2020
Meet Marc, our newest Customer Care Specialist on the Hushmail Customer Care team, here to support our customers and potential customers. From the quiet Dublin suburb of Foxrock, Marc’s now happily making a new home in Vancouver, Canada, and at Hushmail, where he’s one of the friendly voices you’ll hear on the phone or read in your email, answering any questions you might have about our accounts and services. Read more.

Partner post: building a successful private practice starts with you

Published on January 30, 2020
Do you know how to be your authentic self in your private therapy practice? Your practice needs to be an extension of who you are. When it’s aligned with who you are, you are able to do your best work. Hushmail partner The Private Practice Startup explains how to stand out authentically in a sea of mental health practitioners. Read more.

Partner post: how to choose the best CE courses for you and your practice

Published on January 16, 2020
Hushmail partner Person-Centered Tech regularly offers continuing education courses to help therapists understand the compliance, security, and technology issues they face in their profession. Today, Roy Huggins from Person-Centered Tech explains how to choose the best CE courses for your practice. Read more.

Frequently asked questions about Hushmail electronic signatures

Published on January 9, 2020
Adding electronic signatures to your HIPAA-compliant web forms is easy with Hush Secure Forms. However, as with any new feature, you might have questions. Today, we are answering some frequently asked questions about e-signatures. Read more.

Resolve to organize your emails with Hushmail aliases

Published on December 26, 2019
Hushmail aliases are very useful if you want to go incognito when you send or receive emails. But they’re also great for organizing your emails, deterring spam, and identifying phishing attempts before you get hooked. Read more.

What you need to know about spoofing

Published on December 12, 2019
Email spoofing is the act of impersonating a person or institution through their email and is an increasing problem for anyone who uses email to communicate. Fortunately, strategies such as DMARC can help. Read more.

5 things not to do when you build your online forms

Published on December 5, 2019
Our form builder is an easy-to-use tool that helps you build online forms that meet your HIPAA compliance requirements. However, there are some things you want to avoid to make sure your forms function correctly and look great. Read more.

You can use your own domain with Hushmail

Published on November 28, 2019
Did you know that you can use your own domain name when you have a Hushmail for Business account? There are several reasons why you might choose the option of a custom email domain. Read more.

California's new privacy legislation - what you need to know about the CCPA

Published on November 21, 2019
The California Consumer Privacy Act (CCPA) will go into effect Jan. 1, 2020, with enforcement beginning in July. Because Hushmail went above and beyond in meeting GDPR requirements, we are well prepared and will be compliant with the new legislation. Read more.

Partner post: 5 reasons to consider adding teletherapy to your practice

Published on November 14, 2019
Could introducing teletherapy to your clients be the next step for your practice? Hushmail partner TheraPlatform presents five good reasons why offering teletherapy could be the best thing for you and your clients. Read more.

Our new electronic signatures - a how-to guide

Published on November 7, 2019
It’s super easy to use our new feature - e-signatures. All you have to do is drag and drop the signature field onto any form. Learn how to create, send, and manage your e-signatures. Read more.

New feature: e-signatures now available!

Published on October 31, 2019
E-signatures are now available! We’re excited to announce the launch of our brand new feature. By adding e-signatures to our secure web forms, we’re giving our customers an easy way to obtain signatures from their clients. Read more.

Partner post: improve your communication skills with Describe Cards

Published on October 17, 2019
Do you ever wish you had an easier time communicating with people? Or maybe there’s someone close to you who has a hard time expressing themselves comfortably. Communication is a skill we all have to learn. Hushmail partner Rob Reinhardt, LPCS, created the therapist aid Describe to help clients of all ages better communicate their thoughts, feelings, and experiences. Read more.

Celebrating National Cybersecurity Awareness Month - 5 tips to keep you safe

Published on October 3, 2019
October is National Cybersecurity Awareness Month! We could all do with a little refresher course on some of the most pressing challenges, such as choosing the best password manager and making sure your encrypted emails are truly HIPAA compliant. Today we’re highlighting some of our most popular blog posts about security. Read more.

What forms will you use with electronic signatures?

Published on September 26, 2019
We’re confident that you’ll find plenty of ways to use electronic signatures on your web forms. Today we’re going to take a look at a few of the most popular uses so you can start thinking about how you will use e-signatures in your practice. Read more.

3 things to consider when choosing a web form title

Published on September 19, 2019
Did you know that your form’s title is also your form’s default email subject line? Choosing your title carefully can help you manage your email inbox and protect your clients’ information. Read more.

Partner post: how to combat compassion fatigue

Published on September 12, 2019
If you’re in the healthcare profession, compassion fatigue can set in when you least expect it. In today’s post, a few of our partners in the behavioral health profession address the very real challenge of compassion fatigue - what it is, how to avoid it, how to identify it when it happens, and what you can do to find your way back to a healthier, more balanced approach to your work. Read more.

Support your HIPAA-compliant faxes with Hushmail for Healthcare

Published on September 5, 2019
Is it time to make the shift from traditional fax machine to an online fax service? If so, you can rest assured that Hushmail for Healthcare supports HIPAA-compliant, online faxes. You can be confident that when your faxes are delivered to your inbox, they are encrypted and secure. Read more.

What to expect when you contact Hushmail Customer Care

Published on August 29, 2019
Our Customer Care team is always happy to help our customers and potential customers learn more about our services and troubleshoot any issues they might be having with their account. In today’s post, we explain the steps we take to ensure your experience is pleasant, efficient, and effective when you reach out to Customer Care. Read more.

Secure forms to manage your office and care for your clients

Published on August 22, 2019
Hush Secure Forms provides forms for a wide variety of uses including forms that support practice management, such as contact and intake forms, and forms that help you provide care to your clients, such as self-assessment forms. Find out how to use these forms to help all aspects of your practice grow and thrive. Read more.

Partner post: do you need a practice management software for your private practice?

Published on August 15, 2019
Running a private practice can be hard work. One thing that can make it much easier is a reliable practice management, or EHR, software that offers scheduling, billing, reporting and analytics, and other features that can help your practice thrive. In today’s post, Hushmail partner TheraNest explains what you should look for when choosing a practice management software. Read more.

Meet the team: Andre, Customer Care Specialist

Published on August 8, 2019
Meet Andre, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born in Vancouver, Canada, after a 10-year stint in Las Vegas, Andre is now happily making his home back in Vancouver with his wife, one-year-old daughter, and a large extended family. At Hushmail, he’s ready to greet you with a friendly voice and answer your questions. Read more.

Meet the team: Kim, Customer Care Specialist

Published on August 1, 2019
Meet Kim, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born and raised in Kildare, Ireland, Kim’s now happily making a new home in Vancouver, Canada, and at Hushmail, where she’s one of the friendly voices you’ll hear on the phone answering any questions you might have about our accounts and services. Read more.

Why it’s time to switch to e-signatures

Published on July 25, 2019
Pretty soon, you’ll be able to add e-signatures to the web forms you build with Hush Secure Forms. There are many reasons to switch from pen-and-ink to electronic when it comes to signing your documents: efficiency, cost and time savings, and greater security. Find out why Hushmail e-signatures are perfect for healthcare practitioners. Read more.

3 tips for designing a web form that reflects your practice

Published on July 18, 2019
You don’t need to be a designer to build a great looking web form using Hush Secure Forms, but it helps to know a few design basics so your forms look their best. Take a look at these easy to implement tips that will make your forms stand out and connect with your clients. Read more.

Partner post: how to manage your social media

Published on July 11, 2019
Just like your website’s blog, your social media pages also require a steady stream of engaging posts to grow. But where do you start? It’s important to understand what to publish as well as the best times and places. In today’s post, Hushmail partner Brighter Vision lays out actionable tips that will jump start your social media campaign. Read more.

Do you need HIPAA-compliant email? A helpful Q&A.

Published on July 4, 2019
If you work in the healthcare field, there’s a good possibility that you should be using HIPAA-compliant email and web forms. But what does HIPAA-compliant mean exactly? Get answers to commonly asked HIPAA compliance questions and learn about how you can sign up today to start using HIPAA-compliant, encrypted email and web forms. Read more.

Our affiliate program now accommodates all business accounts

Published on June 27, 2019
When you join the Hushmail Affiliate Program, we’ll work together to help make your experience as an affiliate a success. We’ve just expanded the program to accomodate all of our business accounts. Find out how you can get started. Read more.

GAD-7 now available in the Hush™ Secure Forms template directory

Published on May 23, 2019
Announcing our newest addition to the Hush Secure Forms template directory - the GAD-7, a screening tool for generalized anxiety disorder that provides a calculated score upon completion. Read more.

Make sure your emails get through with SPF records

Published on May 8, 2019
If you’re sending email from your Hushmail account through a personal domain, it’s important that you know about SPF records – what they are, how they help you, and how to set them. Read more.

Understanding your Hushmail encryption options

Published on May 2, 2019
Do you need every email to be encrypted or only some of them? Do you prefer to use email on the web or through third-party email apps? How you answer these questions will determine how you configure your Hushmail encryption settings to best suit your practice. Read more.

Partner post: 5 tips for starting a podcast that will help you grow your practice

Published on April 25, 2019
Have you ever considered starting a podcast to support and promote your practice or business? It’s actually not as difficult as you might think, and it’s a great way to connect with your ideal client. Hushmail partner Melvin Varghese, producer of the popular podcast Selling the Couch, suggests you keep it simple and follow these five tips to get started. Read more.

When your clients ask ‘why Hushmail?’

Published on April 18, 2019
Do you know what to tell your clients if they ask why you use Hushmail? It helps to have a few talking points prepared so you can explain to them why you’ve chosen to use Hushmail to communicate with them securely. Today, we’re giving you three key talking points that you can use to explain to your clients why you use Hushmail. Read more.

The No. 1 reason why every dentist needs online appointment and new patient forms

Published on April 11, 2019
What’s the No. 1 reason why you should bring your dental practice forms online? Patient satisfaction. By making appointment request and new patient forms available to fill out online, you make your patients’ lives easier and give them an incentive to reach out. These two forms are now available in our Hush Secure Forms template directory. Read more.

9 essential form building tips

Published on March 28, 2019
Web forms are easy to build. However, if you’ve never made one before, you might not be aware of some essential requirements as well as a few common mistakes. By taking note of these simple tips and precautions, you’re sure to publish a beautiful, functional web form your clients will love. Read more.

Introducing new partner Great Dental Websites

Published on March 21, 2019
Hushmail loves bringing on board partners who can help our customers achieve their business goals. Today, we’re introducing our new partner Great Dental Websites. With people-centered values similar to Hushmail’s, Jeff Gladnick and his team always keep dentists’ best interests in mind, while providing websites and marketing to help support their practices. Through our partnership, dentists can now sign up for a new website and receive HIPAA-compliant online forms hosted by Hushmail, all in one convenient, affordable package. Read more.

Partner post: your dental website is the hub of your marketing: 5 tips to do it right

Published on March 19, 2019
Dentists are required to protect their patients’ health information and can benefit greatly from Hushmail’s web forms. Dentists also need a modern looking website with great content to serve as their online storefront. In today’s post, Hushmail partner Great Dental Websites explains how to do your dental website right with five actionable tips. Read more.

Which Hushmail for Business account is right for you?

Published on March 15, 2019
Hushmail for Healthcare is our most popular business account helping healthcare businesses of all sizes fulfill HIPAA requirements for security and privacy. Do you know if Hushmail for Healthcare is right for you? Read more.

Meet the team: Paul, Customer Care Specialist

Published on March 7, 2019
Meet Paul, one of our Customer Care Specialists. From Dublin, Ireland, when he’s not answering sales questions and helping new customers set up their accounts, he’s enjoying the great outdoors of Vancouver, playing guitar, or physically challenging himself with various gymnastics tricks. Read more.

Hush™ Secure Forms offers new easy-to-print form submissions

Published on March 1, 2019
Hush Secure Forms just took your web forms to the next level with beautiful new formatting. Easily review and print your clients’ information in a format that’s just like the form itself with radio buttons and checkboxes in place. Beautiful for your clients, and now beautiful for you! Read more.

The HHS cybersecurity report that will help you protect your clients’ information

Published on February 21, 2019
Improving your healthcare practice’s cybersecurity doesn’t have to be an overwhelming endeavor. The U.S. Department of Health and Human Services (HHS) has published a four-volume publication meant to bring clarity to the topic for healthcare organizations of all sizes. Read more.

Figure 1, a photo- and knowledge-sharing app for doctors, facilitates large-scale medical collaboration

Published on February 14, 2019
Figure 1, a photo- and knowledge-sharing networking site. In today’s post, we take a look at Figure 1 and how the company is facilitating digital medical photo- and knowledge- sharing without violating HIPAA and other worldwide privacy regulations. Read more.

Partner post: 5 tips for creating a therapist website in the new year

Published on February 11, 2019
By helping therapists attract their best fit clients with professionally designed websites, Hushmail Partner Kat Love has found a way to give back to the therapist community that helped her overcome life challenges. Today, Kat explains five tips that will help therapists create a new website. Read more.

Meet the team: Steph, Customer Care and Billing Specialist

Published on February 7, 2019
Meet Steph, one of our Customer Care Specialists on the Hushmail Customer Care team. Born and bred in Scotland, she’s now a proud resident of Vancouver. In today’s post, you’ll get to know Steph a little better and enjoy a behind-the-scenes glimpse into the Customer Care team. Read more.

What your clients experience when you send an encrypted email

Published on January 31, 2019
Do you ever wonder what your Hushmail emails and web forms look like to your clients? It’s a good thing to know, especially if your clients come to you with questions about Hushmail. In today’s post, we’re giving you a step-by-step look at what your clients experience. Read more.

Take your secure web form to the next level with advanced tips

Published on January 24, 2019
Hush Secure Forms makes building web forms an easy task with the intuitive drag-and-drop form builder. However, there are a few things you can do with our web forms that not everyone knows about. Today, we explain how to use some of these “secret” features to make your web forms even better. Read more.

Partner post: telehealth mistakes to avoid

Published on January 15, 2019
Do you want to start offering telehealth sessions to your clients but are afraid of getting it wrong? Don’t be intimidated and miss out on the great opportunities telehealth provides you and your clients. Travis Dailey of TheraNest will walk you through the most common telehealth mistakes so you can avoid them and start off on the right foot. Read more.

Hushmail for iPhone 1.21 is available for the new year

Published on January 10, 2019
Hushmail for iPhone 1.21 is out just in time for the new year. Updates include improved support for Face ID and iOS 12 and bug fixes. Read up on our newest version of the app and find out what Hushmail for iPhone can do for you. Read more.

3 web forms you'll want to copy for your practice

Published on December 20, 2018
Hush Secure Forms can be used to create a wide variety of useful forms no matter what business you’re in. Our customers have been using our secure web forms for a few months now. In this week’s post, we’ll share with you some forms that our customers have been building and putting to good use. Read more.

Meet the team: Chris, Customer Care Manager

Published on December 13, 2018
It’s time you got to know the Customer Care Team. When you hit a snag creating your signature, need guidance with your web forms, or don’t quite understand how our billing works, the Customer Care Team is there to see your problem through to a satisfactory conclusion. Meet Chris, Customer Care Manager, and the first team member you’ll meet in our Meet the team series. Read more.

Partner post: why you need a secure website now

Published on December 11, 2018
SSL certificates are necessary if you want to embed a secure webform on your website. There are myriad other reasons why you want to look into this extra security. In today’s guest post, Lynn Lochlynn from Brighter Vision explains in detail the importance of an SSL certificate for any business. Read more.

New Canadian rules provide for mandatory breach reporting and record keeping

Published on December 6, 2018
New PIPEDA rules require Canadian businesses to report serious data breaches and keep records of all breaches for two years. Here’s what businesses need to know, along with an infographic from the Office of the Privacy Commissioner of Canada (OPC) . Read more.

How to embed a secure web form into your website

Published on November 29, 2018
Hush Secure Forms has many features that make it easy for our customers to create customized, HIPAA-compliant web forms. One feature we haven’t discussed yet is the ability to embed a form directly into your website. Just follow the simple steps outlined in today’s post to make a form live on your site in just a few minutes. Read more.

Partner post: Hushmail partners help students prepare for the professional world

Published on November 20, 2018
If you’re a behavioral health student, now is the best time to start looking for the resources that will ease your transition into a full-time career. This week’s post introduces several Hushmail partners who can help. Read more.

Build a customized secure web form using a template

Published on November 15, 2018
In this post, we’re going to show you step by step how to create a HIPAA-compliant intake form for a therapy practice by using our New Client Questionnaire (Adult) template as a starting point. You can follow along as you read through the post. Let’s get started! Read more.

6 essential checks to ensure your encrypted email is HIPAA compliant

Published on November 1, 2018
Encrypted email is a great tool for ensuring HIPAA-compliance, but are you using it correctly? Today’s post suggests six checks to make before you hit send so your encrypted email is as secure and confidential as you need to it be. Read more.

PHQ-9, the newest addition to our Hush™ Secure Forms template directory

Published on October 18, 2018
The Hush Secure Forms template directory is filling up with popular forms. Coming next: the PHQ-9. We developed a calculated form for this popular depression screening tool that’s customizable with your brand and delivers a score upon completion. Get a sneak peek today! Read more.

Four reasons why patient privacy is more than checking a box

Published on September 27, 2018
For many time-strapped practices, HIPAA compliance has become about checking a box, but it should be more than that. In this week’s post, we look at the deeper reasons that make patient privacy protection so important. Read more.

A quick start guide to Hush™ Secure Forms

Published on September 20, 2018
Building a secure web form with Hush Secure Forms is easy, but if you’ve never created a form before you might be wondering what to do first. This week, we’re providing you with a quick start guide so you can dive right in and create a form that’s organized, effective, and ready to publish. Read more.

Telehealth may be the answer for patients in rural areas

Published on September 13, 2018
The Patient-Centered Outcomes Research Institute is taking a close look at how online therapy can help patients living in rural areas. In this week’s post, we’ll discuss the benefits of telehealth and why a secure video conferencing platform is a valuable tool. Read more.

Help us with our Hush™ Secure Forms template directory

Published on September 6, 2018
Help us expand our Hush Secure Forms template directory. Hush Secure Forms gives Hushmail for Healthcare customers the ability to build customized, secure web forms in minutes. To make setup even easier, we’re working hard to fill our template directory with commonly used forms. Read more.

Therapists' 5 Essential Tools for a Successful Practice [In 2018 and Beyond]

Published on Aug 27, 2018
As therapists, finding how to best adapt your practices to embrace the unique opportunities technology has to offer could be tricky. That’s why you need an effective toolbox with the right tools to build a well-rounded, successful practice. Read more.

Become a Hushmail affiliate

Published on Aug 23, 2018
Our affiliate program is growing, and now is the time to become a part of the action. If you find yourself recommending our services to others, you might be interested in joining our Hushmail Affiliate Program. As an affiliate you’ll earn a commission when your recommendation results in a committed Hushmail for Healthcare customer. Read more.

Try Hushmail Business and Healthcare accounts for 60 days, risk free

Published on Aug 16, 2018
Choosing an email provider for your business is a big decision. That’s why we encourage new customers to try out Hushmail Business and Healthcare accounts for 60 days, risk free. In today’s post, we provide a checklist of features to try out so you can determine if Hushmail is right for your business. Read more.

Hushmail Premium is for anyone who wants secure, private email

Published on Aug 09, 2018
Hushmail for personal use, Hushmail Premium, is great for anyone who wants a secure and convenient way to send confidential email. Learn more about Hushmail Premium and how you can start your free two-week trial in today’s post. Read more.

Hushmail at the American Psychological Association 2018

Published on Aug 02, 2018
Hushmail will be at APA 2018. If you’re attending the American Psychological Association convention this year, be sure to drop by our booth for the chance to win a free year of Hushmail. Read more about what we’re up to at APA 2018 in today’s post. Read more.

Managing your Hushmail passphrase

Published on July 26, 2018
Many services allow you to reset your passphrase if you forget it. Hushmail does not. To give our customers the most secure email service possible, we don’t allow passphrase reset or recovery. Read more in today’s post about why this is such an important part of keeping your Hushmail account secure. Read more.

The GDPR in action

Published on July 19, 2018
It’s been almost two months since the GDPR was implemented, and companies have been scrambling to become compliant. In this week’s post, we take a look at some common questions and what companies can do right now to support the EU’s efforts to give data control back to the individual. Read more.

Is Hushmail a plug-in?

Published on July 12, 2018
Have you wondered if you can use Hushmail as a plug-in with your existing Gmail or Yahoo email account? In today’s post, we discuss the differences between a stand-alone email service and a plug-in. Read more.

Hushmail’s partnership with TheraNest

Published on July 5, 2018
We are pleased to reintroduce our partner, TheraNest, a company that offers practice management software for therapists, psychologists, social workers, and counselors. Hushmail customers now receive a special offer from TheraNest. Read more.

Using Hushmail with Outlook, Mac Mail, and other email programs

Published on June 28, 2018
If you currently use an email program like Outlook to send email, you don’t need to stop or get a new one when you move to Hushmail. This week’s post explains how to continue using a third-party email program, such as Outlook or Mac Mail, with your new Hushmail account. Read more.

Guest post: Secure Online Communication

Published on June 21, 2018
After conducting extensive research and surveying their counselors, Smart Private Practice has compiled a list of five best practices that are helping them decrease liability and increase security when it comes to online communication. Read more.

Why use two-step verification?

Published on June 14, 2018
Two-step verification is a great way to add extra security to your email account. It’s easy to set up and use. Read this week’s post to find out if this feature is right for you. Read more.

What the CLOUD Act means for laws governing data

Published on June 07, 2018
Microsoft v. United States, a case that argued how data stored on the cloud could be governed, was dismissed after passage of the CLOUD Act. Today’s post takes a look at the framework the CLOUD Act creates for how data on the cloud is governed and what this means for you as a Hushmail customer. Read more.

Guest post: three essential tips for a successful crowdfunding campaign

Published on May 31, 2018
In today’s blog post, Rob Reinhardt, Licensed Professional Counselor Supervisor (LPCS) and CEO of Tame Your Practice, gives us tips on how to run a successful crowdfunding campaign. Read more.

Hushmail is GDPR Compliant

Published on May 24, 2018
The GDPR goes into effect this Friday, and Hushmail is ready. Read about the changes we’ve made so we’re compliant and how we’re supporting greater personal data security around the globe. Read more.

Hushmail customers are not affected by EFAIL attack

Published on May 16, 2018
Hushmail customers are safe from critical vulnerabilities recently discovered in OpenPGP encryption tools and reported in the media. Read more.

Introducing your clients to Hushmail

Published on May 10, 2018
Hushmail is a great way to communicate securely with clients, even if they don’t have a Hushmail account. However, there’s a little setup that’s necessary to get them started. Today’s post explains how to get your clients set up quickly so they can start receiving emails from you right away. Read more.

Using your own domain? Hushmail Business is the right account for you

Published on May 03, 2018
When you sign up for a Hushmail Business account you have the option of using your own domain and your usual email address. In today’s post we explain how to set up your email so you receive all the benefits of Hushmail while maintaining your brand. Read more.

Yahoo and AOL’s new privacy policy allows email scanning

Published on April 26, 2018
Right on the tail of the Facebook hearings comes the news that Yahoo and AOL can scan your emails for marketing purposes under the new privacy policy. The privacy policy gives Yahoo and AOL permission to scan emails (including interactions with financial institutions), SMS messages, posts, photos, and attachments in order to provide users with targeted ads. Read more.

How the Facebook hearings have given us a better understanding of personal data protection

Published on April 19, 2018
Last week, Facebook CEO Mark Zuckerberg answered questions from US legislators regarding how the social networking website obtains, stores, and uses personal data. This week, we’re taking a close look at the effect this attention might have on how we view our personal data and the way it’s handled in the future. Read more.

Encryption is a lot like a cryptogram, only better

Published on April 12, 2018
In this week’s post, we give a basic overview of encryption - what it is, where you might encounter it in your daily life, and how it protects your email at Hushmail. One way to explain encryption is with cryptograms, and we include a particularly challenging one we hope you enjoy. Read more.

Hushmail for Business accounts provide more than email

Published on April 5, 2018
When you sign up for a Hushmail for Business account, you're not just getting an encrypted email service, but also numerous features that support a business model built around privacy. In today’s post, we’ll review some of these features and explain how you might incorporate them into your business. Read more.

A sneak peek at the new Hush Secure Forms

Published on March 29, 2018
Are you still using paper forms to gather information from your clients? Coming this spring, the new Hush Secure Forms will help you set up a custom secure web form in minutes. It's time to move away from paper forms once and for all. Read more.

Hushmail billing and how it works

Published on March 22, 2018
At Hushmail, we strive to make your life easier with our easy-to-use, encrypted email service. This goes for how we manage our billing, as well. In this week’s email, we explain how we do our billing, including our refund policy, so you know exactly what to expect when you sign up with Hushmail. Read more.

Spring cleaning your Hushmail account

Published on March 15, 2018
Your Hushmail account might need a little spring cleaning. In this week’s post, we provide a spring cleaning plan to ensure you’re making the most of your Hushmail account. Read more.

A more personal approach to customer care

Published on March 8, 2018
When you need answers, the last thing you want is to be put on hold. That’s why Hushmail’s customer care team makes it a point to personally answer your questions in a timely manner so you can get back to your day. In this week’s blog post, Chris Fraser, Hushmail’s Customer Care Manager, explains Hushmail’s philosophy when it comes to providing a personal support experience. Read more.

Work from home, or anywhere, with the Hushmail for iPhone app

Published on March 01, 2018
The recent growth in the smartphone market has made it possible for many to step away from the office and conduct their business just about anywhere. Hushmail designed its iPhone app to give you more options when it comes to your email. The iPhone app combines the benefits of your regular Hushmail with the benefits provided by the iOS platform to make using your Hushmail while on the go practically effortless. Read more.

How to use email aliases to manage your emails

Published on February 22, 2018
Are you tired of receiving emails you never read? By using Hushmail’s email aliases when you sign up for services, you can control what goes into your inbox, keeping it clear for the email you actually want. Read more.

Microsoft Corp. v. United States: Do you know where your records are?

Published on February 08, 2018
An upcoming ruling by the US Supreme Court will shed some interesting light on the cloud and underscore the importance of knowing where your records are located and whose laws apply. The case raises the difficult question of what law governs records stored on the cloud. Read more.

Hushmail welcomes new partner:

Published on February 01, 2018
We are pleased to announce our partnership with, one of the largest online therapist directories and mental health resources. As a part of our partnership, Hushmail customers now get a special offer at Read more.

Hushmail is HIPAA, GDPR, and PIPEDA compliant. How compliant do you need to be?

Published on January 25, 2018
As a company that offers a secure, private, encrypted email service to individuals and businesses around the globe, it’s important that Hushmail is compliant with the privacy laws that govern our customers’ personal data, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). Read more.

Meltdown and Spectre and why we run our own servers

Published on January 18, 2018
If you’ve heard about the recently discovered Meltdown and Spectre vulnerabilities, you may be wondering if they could affect us at Hushmail. We’re very happy to tell you that they don’t. Read more.

Resolve to be HIPAA compliant in 2018

Published on January 11, 2018
From all of us at Hush Communications, we’d like to wish you a Happy New Year. In the tradition of New Year posts, we would like to suggest one multi-part resolution to focus on for your business, particularly if you’re in the healthcare field. Read more.

Is your business ready for the GDPR and greater privacy protection?

Published on December 14, 2017
In today’s post we’ll discuss the importance of conducting a data audit to prepare your business and ensure peace of mind should you be required to demonstrate GDPR compliance. Read more.

How Hushmail is approaching the GDPR and its impact on privacy

Published on December 7, 2017
When the European Union’s General Data Protection Regulation (GDPR) goes into effect May 25, 2018, Hush will be ready. At Hush, we make personal data protection our priority every day, and most of our company policies are already in line with the GDPR. Read more.

Understanding the importance of the GDPR and its impact on privacy

Published on November 30, 2017
The European Union’s General Data Protection Regulation (GDPR) will go into effect May 25, 2018. Do you know what the GDPR will mean for you and your business? Today’s post is about what GDPR means and its importance. Read more.

Hushmail welcomes new partner: The National Register of Health Service Psychologists

Published on November 23, 2017
Hushmail is pleased to announce partnership with the National Register of Health Service Psychologists. As part of our new partnership, all National Register credentialed psychologists now receive a special offer from Hushmail. Read more.

Another new web vulnerability, what’s the impact on me?

Published on November 16, 2017
You may have heard about the recent discovery of the new web vulnerabilities and wondered if it’s something your business needs to worry about. First, you need to consider how at risk you are. Today’s post explores ways to conduct an easy risk assessment to protect your business against such web vulnerabilities. Read more.

How to engage employees in cybersecurity

Published on November 09, 2017
Online communication is an essential tool for any business. However, if not properly secured, this type of communication can present a serious liability. To prevent potential harm, small businesses need to strengthen the front line of their defense: their employees. Read more.

Hushmail for Healthcare Education is available at no charge to psychology students

Published on November 02, 2017
Healthcare is important to all of us at Hushmail and we’re proud to support the important work health practitioners do every day. That’s why Hushmail offers Hushmail for Healthcare Education at no charge to universities running psychology training programs. Read more.

Guest post: beyond encrypting email

Published on October 26, 2017
Using secure email services like Hushmail helps you stay compliant with HIPAA, but compliance isn’t the only piece in protecting clients and their confidentiality. While HIPAA does a lot to push good security practices, it’s no replacement for good judgment and ethical decision-making. Read more.

It’s here: the optional security question for sending encrypted email

Published on October 19, 2017
Today we are launching our new way of sending encrypted email to people who don’t use Hushmail. It’s a more streamlined approach that will save you a lot of time, since you no longer have to create a security question and answer every time you email someone. Starting today, it’s optional. Read more.

Tips to maximize the confidentiality of secure emails

Published on October 12, 2017
Protect sensitive information and make the most of Hushmail’s services to maximize the confidentiality of emails. Here are a few tips on how to make sure you are sending secure email. Read more.

Special discount on a membership that offers technology support for mental health professionals

Published on October 5, 2017
We are pleased to announce our partnership with Person Centered Tech. The team at Person Centered Tech is powered by Roy Huggins, one of mental health’s top experts on practice technology, HIPAA, and digital ethics. Read more.

A sneak preview of our new approach to sending encrypted email

Published on September 28, 2017
We are changing the way you send encrypted email to people who don’t use Hushmail, to make the process simpler. And the change is happening this fall. Read more.

Anguilla was the early home of Hushmail—help us help the island rebuild

Published on September 21, 2017
Hurricane Irma left a path of destruction and loss of life throughout the Caribbean and in Florida. It set many ominous records: the strongest Atlantic hurricane ever recorded, the longest-lasting Category 5 hurricane, and the first storm with sustained winds of 185 mph for 37 hours. Read more.

Special offer on a telehealth platform for mental and behavioral health providers

Published on September 14, 2017
We are delighted to announce our partnership with thera-LINK, an online platform for mental and behavioral health professionals to meet with their clients using video. And Hushmail customers get a special offer. Read more.

Special offer on a practice management software that supports your HIPAA compliance

Published on September 7, 2017
We are very excited to announce that we have partnered with TherapyNotes. With over 25,000 clinicians, TherapyNotes is one of the most trusted practice management and EHR softwares for mental health professionals. And Hushmail customers get a special discount. Read more.

How to protect yourself from fraudulent emails

Published on August 31, 2017
Many fraudulent emails are known as “phishing” emails since cybercriminals “fish” for your information. The majority of cyberattacks begin with a phishing email. This type of email message usually contains a link to a malicious website that presses you to divulge private information. This information is then used to carry out identity theft. Read more.

We’re making it easier to send encrypted email

Published on August 24, 2017
We’re changing the way you send encrypted messages, and the way they are read by people who do not use Hushmail, to create a simpler, more streamlined process. And the change is coming very soon. Read more.

How Hushmail supports your business continuity plan

Published on August 17, 2017
A vital component of business planning unfortunately involves considering how your organization will continue to function if a disaster strikes. Whether it’s a natural event, like a flood, earthquake or hurricane, or a cyber attack that renders your systems inoperable, there are many types of incidents that can bring your operations to a halt. Read more.

Why we don’t reset passphrases

Published on August 10, 2017
At Hushmail, we often get asked why we won’t reset passphrases for email accounts. People forget their passphrases all the time, why can’t we just make life easier for everyone by resetting them? Read more.

A special offer in practice management software for behavioural health professionals

Published on August 3, 2017
We are pleased to announce that we have partnered with TheraNest, a company that offers software designed to support behavioural health professionals in managing their practices. Read more.

Why we don’t reuse usernames

Published on July 27, 2017
At Hushmail, we don’t allow user names to be used more than once. If an account gets deleted for any reason, it cannot be recreated with the same username. Read more.

Upgrading your Premium account to Hushmail for Healthcare

Published on July 21, 2017
Hushmail for Healthcare tailored for individual practitioners is now available! This new plan is ideal for healthcare professionals who only require one Hushmail account and don’t need a customized domain. If you upgrade your current Premium subscription to a Hushmail for Healthcare account, you won’t lose any of your existing emails, and you won’t have to change your email address. Read more.

Hushmail for Healthcare for individual practitioners is here

Published on July 20, 2017
Today we are thrilled to announce the launch of our new Hushmail for Healthcare plan, tailored for healthcare practitioners who only need one Hushmail account and don’t need a customized domain. Read more.

Coming soon: a Hushmail for Healthcare plan tailored for individual practitioners

Published on July 13, 2017
We are launching a new Hushmail for Healthcare plan, tailored for healthcare professionals who only require one Hushmail account and don’t need a customized domain. Read more.

Receive secure communications from clients with Hushmail’s self-hosted secure forms

Published on July 6, 2017
Secure forms are a popular feature of Hushmail amongst our healthcare customers. They enable current and potential clients to send you secure, encrypted messages and attachments through a contact form on your website. Read more.

How Hushmail supports HIPAA compliance: business associate agreements

Published on June 29, 2017
The HIPAA Privacy Rule establishes the standards that organizations need to take to protect patient health information. It only applies to Covered Entities—health plans, health care clearinghouses and some health care providers—many of which rely on other organizations to carry out a variety of services, from accounting to providing an easy-to-use encrypted email service. Read more.

How Hushmail supports HIPAA compliance: email archiving

Published on June 22, 2017
One of the confusing areas of HIPAA for many healthcare professionals is the topic information and document retention. Specifically, how long you are required to retain protected health information and other records related to your policies and procedures. Read more.

A special offer for career services for mental health professionals

Published on June 15, 2017
Hushmail has another special offer for our customers. This one is with Smart Practitioner, a career services website tailored to the needs of mental health professionals. Hushmail customers can get a one-year membership with Smart Practitioner for free. Read more.

How Hushmail helps lawyers communicate

Published on June 8, 2017
Last month, the American Bar Association Standing Committee on Ethics and Professional Responsibility released Formal Opinion 477 addressing a lawyer’s confidentiality obligations for email communications about client matters. The Opinion comes at a time when data breaches and hacks are frequently in the news. Read more.

How Hushmail supports HIPAA compliance: encrypting email

Published on June 1, 2017
When it comes to sensitive patient health information, HIPAA imposes restrictions on practitioners requiring that you take steps to protect the confidentiality of your patients electronic health records. Hushmail is an ideal email service for practice owners, as it allows you to take advantage of the benefits technology provides for communication, and also helps you to stay in compliance with HIPAA. Read more.

Sending encrypted email to anyone is about to get easier

Published on May 25, 2017
If you use Hushmail, you know we make it possible for you to send encrypted email to anyone, even people who don’t use Hushmail. We do this using a process in which the sender creates a secret question and answer that can only be answered by the recipients. And we are working on a way to make the process easier. Read more.

Ransomware attack: another example of why it’s essential to keep your software up to date

Published on May 18, 2017
If you follow the news, you probably heard that last weekend there was a massive cyber attack that affected millions of computers and devices. The attack involved ransomware called “WannaCry,” which froze systems and locked and encrypted files. The incident is a painful reminder of what we at Hushmail frequently preach as one of our top security tips: always keep your operating systems up to date. Read more.

New in Hushmail: rich text signatures

Published on May 11, 2017
Now you can add your logo and other images to your Hushmail email signature. You can also customize the text, by making it bold, italic, or multi-colored, create hyperlinks, and more. Read more.

Why you should be careful how you dispose of your old hard drives

Published on May 4, 2017
When you are ready to get rid of unused electronic gadgets and computers, you increase your risk of data and identity theft if you do not take precautions to securely wipe or destroy the hard drives. Read more.

4 things you can do to your website to grow your private practice

Published on April 27, 2017. Author: Brighter Vision
Whether you have had your private practice's website up and running for quite some time now, or you just got it set up (congrats!) these website tips will help you attract your ideal clients, turn website visitors into clients and increase your rank on search engines. Read more.

The importance of security in business communications

Published on April 20, 2017
If you work for a business, chances are you spend much of your day like us, sending email. You send attachments that include quotes, product specs, sales targets, employee reviews or any number of other sensitive files or pieces of information that you really don’t want anyone to read other than the intended recipient of your email. Read more.

Risk assessment for small businesses

Published on April 13, 2017
Risk assessment is rarely top of mind for small businesses. But perhaps it should be. Small businesses tend not to have the resources that larger organizations have, including lots of capital in the bank, a diverse client base, deep IT departments and plenty of staff who can pitch in when a serious issue—such as a data breach—arises. For these reasons, one could argue that mitigating risks is even more important for small organizations than it is for bigger ones. Read more.

Hushmail at the California Psychological Association Convention 2017

Published on April 6, 2017
The 2017 California Psychological Association Convention starts today in Burlingame, California—and Hushmail is there! We’re exhibiting at the event, and we’re eager to meet up with Hushmail customers. Read more.

Special offer on health and human services continuing education programs

Published on March 30, 2017
Hushmail is thrilled to announce another special offer for our customers, this time with Ed4HHS, a company that offers online staff training solutions for the health and human services industry. Read more.

Protect your privacy with email aliases

Published on March 23, 2017
One of the benefits of your Hushmail account is the ability to set up email aliases. An alias is an alternate email address you can use when you don’t want people to know or keep a record of your real email address. Read more.

Hushmail’s top 3 security tips

Published on March 16, 2017
We often get asked what are the most effective things you can do to protect your information and identity from online threats such as viruses and hackers. There are a few remarkably simple things that you can do to protect yourself from these threats. Read more.

Hushmail customers get one month free with Brighter Vision

Published on March 9, 2017
We are happy to announce that Brighter Vision, a company that specializes in creating complete web solutions for therapists, is now offering Hushmail customers their first month free when they sign up for Brighter Vision’s web services. Read more.

Try all the features of Hushmail with a two-week Premium account trial

Published on March 1, 2017
Starting March 1st, 2017, we are introducing a two-week trial of our Hushmail Premium account, with unlimited access to all of its many features. Read more.

New in Hushmail: drag and drop attachments

Published on February 23, 2017
Now when you want to add an attachment in Hushmail, you can simply drag and drop it into the Compose window. It works for any type of documents, such as PDFs, Word docs, or images. Read more.

New in Hushmail: auto-saved drafts

Published on February 16, 2017
Good news: you don’t have to hit the “Save draft” button anymore to keep a copy of that long email that took you forever to write. Hushmail now periodically saves a copy of your drafts. Read more.

The case for encryption in healthcare

Published on August 02, 2016
Privacy is essential in the healthcare industry. Healthcare practitioners of all kinds are bound by professional and ethical standards—not to mention the law, in most jurisdictions—to keep patient information confidential and secure. This includes anything learned through conversations with patients, but also data kept on file. Read more.

Hushmail for iPhone is here

Published on July 18, 2016
We’re thrilled to announce that Hushmail for iPhone is now available for Hushmail Premium and Hushmail Business customers. The app brings all the security features of Hushmail’s webmail version to your iPhone, enabling you to send encrypted email when you’re on the go. And it lets you send secure email to anyone, even people who don’t use Hushmail. Read more.

Hushmail for iPhone is synced with webmail

Published on June 24, 2016
With Hushmail for iPhone, your contacts are fully synced with our webmail version, so as long as you have an address in webmail, you’ll be able to access it on your iPhone. The app also connects with your iPhone contacts, making it easy to send encrypted email to anyone in your address book. Read more.

Hushmail for iPhone supports two-step verification

Published on June 22, 2016
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.

Encryption on Hushmail for iPhone

Published on June 15, 2016
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.

Use email aliases with Hushmail for iPhone

Published on June 8, 2016
Hushmail for iPhone now offers support for Hushmail email aliases. Before, you could only send email from aliases using our webmail version. But with our new app, you can use your iPhone to send secure, encrypted email from any of your aliases. Read more.

Send secure email to anyone with Hushmail for iPhone

Published on June 2, 2016
Our latest update to the beta version of the Hushmail for iPhone app not only allows you to send secure email to other Hushmail users, but now you can also encrypt emails to people who don’t use Hushmail. Read more.

Hushmail for iPhone supports multiple accounts

Published on May 18, 2016
Good news for Hushmail customers with more than one account. Our upcoming app, Hushmail for iPhone, lets you send and receive secure email for up to 10 accounts — and you can switch between them with just a couple of taps. Read more.

Native iOS features and more with Hushmail for iPhone

Published on May 12, 2016
Hushmail for iPhone makes the most of the features of the iOS platform, including push notifications and Touch ID, for fast, secure access to the app. Hushmail Business and Premium customers can try it out now, before its full launch later this spring. Read more.

Try the new Hushmail for iPhone before its official release

Published on May 3, 2016
Our Hushmail for iPhone app is almost ready for release, and we can't wait to share it with you. In fact, we’re looking for eager Hushmail Business and Hushmail Premium customers to preview an early version of the app and offer feedback. Read more.

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