Hushmail Blog

Partner post: improve your communication skills with Describe Cards

Published on October 17, 2019
Do you ever wish you had an easier time communicating with people? Or maybe there’s someone close to you who has a hard time expressing themselves comfortably. Communication is a skill we all have to learn. Hushmail partner Rob Reinhardt, LPCS, created the therapist aid Describe to help clients of all ages better communicate their thoughts, feelings, and experiences. Read more.

Do you need a Business Associate Agreement (BAA)?

Published on October 10, 2019
Do you need a Business Associate Agreement (BAA) to support your HIPAA compliance? A BAA is a signed document that affirms a third-party service provider’s willingness to accept responsibility for the safety of your clients’ PHI. Read more.

Celebrating National Cybersecurity Awareness Month - 5 tips to keep you safe

Published on October 3, 2019
October is National Cybersecurity Awareness Month! We could all do with a little refresher course on some of the most pressing challenges, such as choosing the best password manager and making sure your encrypted emails are truly HIPAA compliant. Today we’re highlighting some of our most popular blog posts about security. Read more.

What forms will you use with electronic signatures?

Published on September 26, 2019
We’re confident that you’ll find plenty of ways to use electronic signatures on your web forms. Today we’re going to take a look at a few of the most popular uses so you can start thinking about how you will use e-signatures in your practice. Read more.

3 things to consider when choosing a web form title

Published on September 19, 2019
Did you know that your form’s title is also your form’s default email subject line? Choosing your title carefully can help you manage your email inbox and protect your clients’ information. Read more.

Partner post: how to combat compassion fatigue

Published on September 12, 2019
If you’re in the healthcare profession, compassion fatigue can set in when you least expect it. In today’s post, a few of our partners in the behavioral health profession address the very real challenge of compassion fatigue - what it is, how to avoid it, how to identify it when it happens, and what you can do to find your way back to a healthier, more balanced approach to your work. Read more.

Support your HIPAA-compliant faxes with Hushmail for Healthcare

Published on September 5, 2019
Is it time to make the shift from traditional fax machine to an online fax service? If so, you can rest assured that Hushmail for Healthcare supports HIPAA-compliant, online faxes. You can be confident that when your faxes are delivered to your inbox, they are encrypted and secure. Read more.

What to expect when you contact Hushmail Customer Care

Published on August 29, 2019
Our Customer Care team is always happy to help our customers and potential customers learn more about our services and troubleshoot any issues they might be having with their account. In today’s post, we explain the steps we take to ensure your experience is pleasant, efficient, and effective when you reach out to Customer Care. Read more.

Secure forms to manage your office and care for your clients

Published on August 22, 2019
Hush Secure Forms provides forms for a wide variety of uses including forms that support practice management, such as contact and intake forms, and forms that help you provide care to your clients, such as self-assessment forms. Find out how to use these forms to help all aspects of your practice grow and thrive. Read more.

Partner post: do you need a practice management software for your private practice?

Published on August 15, 2019
Running a private practice can be hard work. One thing that can make it much easier is a reliable practice management, or EHR, software that offers scheduling, billing, reporting and analytics, and other features that can help your practice thrive. In today’s post, Hushmail partner TheraNest explains what you should look for when choosing a practice management software. Read more.

Meet the team: Andre Endique, Customer Care Specialist

Published on August 8, 2019
Meet Andre Endique, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born in Vancouver, Canada, after a 10-year stint in Las Vegas, Andre is now happily making his home back in Vancouver with his wife, one-year-old daughter, and a large extended family. At Hushmail, he’s ready to greet you with a friendly voice and answer your questions. Read more.

Meet the team: Kim Roche, Customer Care Specialist

Published on August 1, 2019
Meet Kim Roche, one of our newest Customer Care Specialists on the Hushmail Customer Care team. Born and raised in Kildare, Ireland, Kim’s now happily making a new home in Vancouver, Canada, and at Hushmail, where she’s one of the friendly voices you’ll hear on the phone answering any questions you might have about our accounts and services. Read more.

Why it’s time to switch to e-signatures

Published on July 25, 2019
Pretty soon, you’ll be able to add e-signatures to the web forms you build with Hush Secure Forms. There are many reasons to switch from pen-and-ink to electronic when it comes to signing your documents: efficiency, cost and time savings, and greater security. Find out why Hushmail e-signatures are perfect for healthcare practitioners. Read more.

3 tips for designing a web form that reflects your practice

Published on July 18, 2019
You don’t need to be a designer to build a great looking web form using Hush Secure Forms, but it helps to know a few design basics so your forms look their best. Take a look at these easy to implement tips that will make your forms stand out and connect with your clients. Read more.

Partner post: how to manage your social media

Published on July 11, 2019
Just like your website’s blog, your social media pages also require a steady stream of engaging posts to grow. But where do you start? It’s important to understand what to publish as well as the best times and places. In today’s post, Hushmail partner Brighter Vision lays out actionable tips that will jump start your social media campaign. Read more.

Do you need HIPAA-compliant email? A helpful Q&A.

Published on July 4, 2019
If you work in the healthcare field, there’s a good possibility that you should be using HIPAA-compliant email and web forms. But what does HIPAA-compliant mean exactly? Get answers to commonly asked HIPAA compliance questions and learn about how you can sign up today to start using HIPAA-compliant, encrypted email and web forms. Read more.

Our affiliate program now accommodates all business accounts

Published on June 27, 2019
When you join the Hushmail Affiliate Program, we’ll work together to help make your experience as an affiliate a success. We’ve just expanded the program to accomodate all of our business accounts. Find out how you can get started. Read more.

Getting started with Hushmail

Published on June 20, 2019
We understand that change can be difficult. Making the switch to a new email service might seem like a big transition, but when you sign up for a new Hushmail account, our Customer Care team is standing by to make sure everything goes smoothly. Read more.

5 things you might not know about Hushmail

Published on June 13, 2019
Since Hushmail’s start 20 years ago, our service has grown to include much more than encrypted email. With the addition of secure web forms and a variety of accounts to choose from, as well as ongoing refinement of our encryption feature, you might be surprised by just how many ways Hushmail can serve your business. Read more.

E-signatures coming to Hush Secure Forms

Published on June 6, 2019
E-signatures are coming to Hush Secure Forms. No longer will you have to deal with paper authorizations and permission forms. E-signatures are built directly into Hush Secure Forms for easy use. Read more.

How to avoid phishing scams (and recover if you’re caught)

Published on May 30, 2019
Don’t fall for phishing – a common online scam that occurs when cybercriminals impersonate legitimate companies to trick unsuspecting users into handing over their personal information. Learn how to spot phishing scams and what you can do to recover if you fall for one. Read more.

GAD-7 now available in the Hush Secure Forms template directory

Published on May 23, 2019
Announcing our newest addition to the Hush Secure Forms template directory - the GAD-7, a screening tool for generalized anxiety disorder that provides a calculated score upon completion. Read more.

How the Internet of Things is changing personal health management

Published on May 16, 2019
The Internet of Things (IoT), that vast array of devices that are connected to the internet, is handling an increasing number of our daily tasks online and changing how we manage our health. How can we make sure our personal information stays secure? Read more.

Make sure your emails get through with SPF records

Published on May 9, 2019
If you’re sending email from your Hushmail account through a personal domain, it’s important that you know about SPF records – what they are, how they help you, and how to set them. Read more.

Understanding your Hushmail encryption options

Published on May 2, 2019
Do you need every email to be encrypted or only some of them? Do you prefer to use email on the web or through third-party email apps? How you answer these questions will determine how you configure your Hushmail encryption settings to best suit your practice. Read more.

Partner post: 5 tips for starting a podcast that will help you grow your practice

Published on April 25, 2019
Have you ever considered starting a podcast to support and promote your practice or business? It’s actually not as difficult as you might think, and it’s a great way to connect with your ideal client. Hushmail partner Melvin Varghese, producer of the popular podcast Selling the Couch, suggests you keep it simple and follow these five tips to get started. Read more.

When your clients ask ‘why Hushmail?’

Published on April 18, 2019
Do you know what to tell your clients if they ask why you use Hushmail? It helps to have a few talking points prepared so you can explain to them why you’ve chosen to use Hushmail to communicate with them securely. Today, we’re giving you three key talking points that you can use to explain to your clients why you use Hushmail. Read more.

The No. 1 reason why every dentist needs online appointment and new patient forms

Published on April 11, 2019
What’s the No. 1 reason why you should bring your dental practice forms online? Patient satisfaction. By making appointment request and new patient forms available to fill out online, you make your patients’ lives easier and give them an incentive to reach out. These two forms are now available in our Hush Secure Forms template directory. Read more.

How to choose a password manager

Published on April 4, 2019
The most important thing you can do to protect your passwords is to use a reliable password manager. But what makes a good one, and how can you ensure your passwords are as secure as possible? Today’s post takes a look at browser password managers and third-party apps and provides a few tips to make sure your passwords are well protected. Read more.

9 essential form building tips

Published on March 28, 2019
Web forms are easy to build. However, if you’ve never made one before, you might not be aware of some essential requirements as well as a few common mistakes. By taking note of these simple tips and precautions, you’re sure to publish a beautiful, functional web form your clients will love. Read more.

Introducing new partner Great Dental Websites

Published on March 21, 2019
Hushmail loves bringing on board partners who can help our customers achieve their business goals. Today, we’re introducing our new partner Great Dental Websites. With people-centered values similar to Hushmail’s, Jeff Gladnick and his team always keep dentists’ best interests in mind, while providing websites and marketing to help support their practices. Through our partnership, dentists can now sign up for a new website and receive HIPAA-compliant online forms hosted by Hushmail, all in one convenient, affordable package. Read more.

Partner post: your dental website is the hub of your marketing: 5 tips to do it right

Published on March 19, 2019
Dentists are required to protect their patients’ health information and can benefit greatly from Hushmail’s web forms. Dentists also need a modern looking website with great content to serve as their online storefront. In today’s post, Hushmail partner Great Dental Websites explains how to do your dental website right with five actionable tips. Read more.

Which Hushmail for Business account is right for you?

Published on March 15, 2019
Hushmail for Healthcare is our most popular business account helping healthcare businesses of all sizes fulfill HIPAA requirements for security and privacy. Do you know if Hushmail for Healthcare is right for you? Read more.

Meet the team: Paul Hendy, Customer Care Specialist

Published on March 7, 2019
Meet Paul Hendy, one of our Customer Care Specialists. From Dublin, Ireland, when he’s not answering sales questions and helping new customers set up their accounts, he’s enjoying the great outdoors of Vancouver, playing guitar, or physically challenging himself with various gymnastics tricks. Read more.

Hush Secure Forms offers new easy-to-print form submissions

Published on March 1, 2019
Hush Secure Forms just took your web forms to the next level with beautiful new formatting. Easily review and print your clients’ information in a format that’s just like the form itself with radio buttons and checkboxes in place. Beautiful for your clients, and now beautiful for you! Read more.

The HHS cybersecurity report that will help you protect your clients’ information

Published on February 21, 2019
Improving your healthcare practice’s cybersecurity doesn’t have to be an overwhelming endeavor. The U.S. Department of Health and Human Services (HHS) has published a four-volume publication meant to bring clarity to the topic for healthcare organizations of all sizes. Read more.

Figure 1, a photo- and knowledge-sharing app for doctors, facilitates large-scale medical collaboration

Published on February 14, 2019
Figure 1, a photo- and knowledge-sharing networking site. In today’s post, we take a look at Figure 1 and how the company is facilitating digital medical photo- and knowledge- sharing without violating HIPAA and other worldwide privacy regulations. Read more.

Partner post: 5 tips for creating a therapist website in the new year

Published on February 11, 2019
By helping therapists attract their best fit clients with professionally designed websites, Hushmail Partner Kat Love has found a way to give back to the therapist community that helped her overcome life challenges. Today, Kat explains five tips that will help therapists create a new website. Read more.

Meet the team: Steph Milne, Customer Care and Billing Specialist

Published on February 7, 2019
Meet Steph Milne, one of our Customer Care Specialists on the Hushmail Customer Care team. Born and bred in Scotland, she’s now a proud resident of Vancouver. In today’s post, you’ll get to know Steph a little better and enjoy a behind-the-scenes glimpse into the Customer Care team. Read more.

What your clients experience when you send an encrypted email

Published on January 31, 2019
Do you ever wonder what your Hushmail emails and web forms look like to your clients? It’s a good thing to know, especially if your clients come to you with questions about Hushmail. In today’s post, we’re giving you a step-by-step look at what your clients experience. Read more.

Take your secure web form to the next level with advanced tips

Published on January 24, 2019
Hush Secure Forms makes building web forms an easy task with the intuitive drag-and-drop form builder. However, there are a few things you can do with our web forms that not everyone knows about. Today, we explain how to use some of these “secret” features to make your web forms even better. Read more.

Meet the team: Jarred Bolen, Customer Care Specialist

Published on January 17, 2019
Meet Jarred Bolen, one of our Customer Care Specialist on the Hushmail Customer Care Team. When he’s not busy responding to customers’ requests and making sure our partners have everything they need, he’s enjoying life as a runner and musician. Read more.

Partner post: telehealth mistakes to avoid

Published on January 15, 2019
Do you want to start offering telehealth sessions to your clients but are afraid of getting it wrong? Don’t be intimidated and miss out on the great opportunities telehealth provides you and your clients. Travis Dailey of TheraNest will walk you through the most common telehealth mistakes so you can avoid them and start off on the right foot. Read more.

Hushmail for iPhone 1.21 is available for the new year

Published on January 10, 2019
Hushmail for iPhone 1.21 is out just in time for the new year. Updates include improved support for Face ID and iOS 12 and bug fixes. Read up on our newest version of the app and find out what Hushmail for iPhone can do for you. Read more.

5 security resolutions to choose from

Published on January 3, 2019
We often get asked what are the most effective things you can do to protect your information from online threats. There are a few simple things that you can do to protect yourself, and we’ve turned them into 5 New Year's security resolutions to help you get a secure start in 2019. Read more.

Happy holidays from Hushmail! And a look back at 2018

Published on December 24, 2018
As we embrace holiday cheer and bid farewell to 2018, we’re also taking time to look back and consider all that’s happened in a very eventful year. Join us for our year in review as we enjoy a few highlights and look toward the year ahead. Read more.

3 web forms you'll want to copy for your practice

Published on December 20, 2018
Hush Secure Forms can be used to create a wide variety of useful forms no matter what business you’re in. Our customers have been using our secure web forms for a few months now. In this week’s post, we’ll share with you some forms that our customers have been building and putting to good use. Read more.

Meet the team: Chris Fraser, Customer Care Manager

Published on December 13, 2018
It’s time you got to know the Customer Care Team. When you hit a snag creating your signature, need guidance with your web forms, or don’t quite understand how our billing works, the Customer Care Team is there to see your problem through to a satisfactory conclusion. Meet Chris Fraser, Customer Care Manager, and the first team member you’ll meet in our Meet the team series. Read more.

Partner post: why you need a secure website now

Published on December 11, 2018
SSL certificates are necessary if you want to embed a secure webform on your website. There are myriad other reasons why you want to look into this extra security. In today’s guest post, Lynn Lochlynn from Brighter Vision explains in detail the importance of an SSL certificate for any business. Read more.

New Canadian rules provide for mandatory breach reporting and record keeping

Published on December 6, 2018
New PIPEDA rules require Canadian businesses to report serious data breaches and keep records of all breaches for two years. Here’s what businesses need to know, along with an infographic from the Office of the Privacy Commissioner of Canada (OPC) . Read more.

How to embed a secure web form into your website

Published on November 29, 2018
Hush Secure Forms has many features that make it easy for our customers to create customized, HIPAA-compliant web forms. One feature we haven’t discussed yet is the ability to embed a form directly into your website. Just follow the simple steps outlined in today’s post to make a form live on your site in just a few minutes. Read more.

Giving thanks for HIPAA

Published on November 22, 2018
Maintaining HIPAA compliance might cause occasional frustration, but understanding the reasoning behind the rules can help us be thankful for the regulation that keeps our data safe and secure. In today’s post, we look at how the HIPAA rules make our lives easier in the long run. Read more.

Partner post: Hushmail partners help students prepare for the professional world

Published on November 20, 2018
If you’re a behavioral health student, now is the best time to start looking for the resources that will ease your transition into a full-time career. This week’s post introduces several Hushmail partners who can help. Read more.

Build a customized secure web form using a template

Published on November 15, 2018
In this post, we’re going to show you step by step how to create a HIPAA-compliant intake form for a therapy practice by using our New Client Questionnaire (Adult) template as a starting point. You can follow along as you read through the post. Let’s get started! Read more.

How Hushmail changed the year I was away

Published on November 8, 2018
A lot can change in a year! Hushmail Marketing Manager Anabeli Fernandez returns to Hushmail after a year-long maternity leave. In today’s post, Anabeli talks about some of these changes as well as the core values that continue to make Hushmail such a great place to work. Read more.

6 essential checks to ensure your encrypted email is HIPAA compliant

Published on November 1, 2018
Encrypted email is a great tool for ensuring HIPAA-compliance, but are you using it correctly? Today’s post suggests six checks to make before you hit send so your encrypted email is as secure and confidential as you need to it be. Read more.

How the Facebook breach could help us understand the GDPR

Published on October 25, 2018
Is your business in compliance with the GDPR? The recent Facebook data breach has our attention as we watch to see how the EU’s new privacy regulation is applied. Today’s post highlights a few of the questions that have been brought to light by the breach. Read more.

PHQ-9, the newest addition to our Hush Secure Forms template directory

Published on October 18, 2018
The Hush Secure Forms template directory is filling up with popular forms. Coming next: the PHQ-9. We developed a calculated form for this popular depression screening tool that’s customizable with your brand and delivers a score upon completion. Get a sneak peek today! Read more.

Strong passwords are now the law

Published on October 11, 2018
Weak passwords will soon be a thing of the past in California where a new law is requiring stronger passwords to operate a device. This week’s post examines what makes a good password, or passphrase, so you can make sure your devices are secure and protected against cyber attacks. Read more.

Smart pill kicks off a new era of digital medicine

Published on October 4, 2018
Abilify MyCite, the first FDA-approved digital pill, is prompting questions about privacy concerns and how it will affect the patient-provider relationship. This week’s post takes a look at the benefits and possible problems associated with this compelling advancement in medicine. Read more.

Four reasons why patient privacy is more than checking a box

Published on September 27, 2018
For many time-strapped practices, HIPAA compliance has become about checking a box, but it should be more than that. In this week’s post, we look at the deeper reasons that make patient privacy protection so important. Read more.

A quick start guide to Hush Secure Forms

Published on September 20, 2018
Building a secure web form with Hush Secure Forms is easy, but if you’ve never created a form before you might be wondering what to do first. This week, we’re providing you with a quick start guide so you can dive right in and create a form that’s organized, effective, and ready to publish. Read more.

Telehealth may be the answer for patients in rural areas

Published on September 13, 2018
The Patient-Centered Outcomes Research Institute is taking a close look at how online therapy can help patients living in rural areas. In this week’s post, we’ll discuss the benefits of telehealth and why a secure video conferencing platform is a valuable tool. Read more.

Help us with our Hush Secure Forms template directory

Published on September 6, 2018
Help us expand our Hush Secure Forms template directory. Hush Secure Forms gives Hushmail for Healthcare customers the ability to build customized, secure web forms in minutes. To make setup even easier, we’re working hard to fill our template directory with commonly used forms. Read more.

Therapists' 5 Essential Tools for a Successful Practice [In 2018 and Beyond]

Published on Aug 27, 2018
As therapists, finding how to best adapt your practices to embrace the unique opportunities technology has to offer could be tricky. That’s why you need an effective toolbox with the right tools to build a well-rounded, successful practice. Read more.

Become a Hushmail affiliate

Published on Aug 23, 2018
Our affiliate program is growing, and now is the time to become a part of the action. If you find yourself recommending our services to others, you might be interested in joining our Hushmail Affiliate Program. As an affiliate you’ll earn a commission when your recommendation results in a committed Hushmail for Healthcare customer. Read more.

Try Hushmail Business and Healthcare accounts for 60 days, risk free

Published on Aug 16, 2018
Choosing an email provider for your business is a big decision. That’s why we encourage new customers to try out Hushmail Business and Healthcare accounts for 60 days, risk free. In today’s post, we provide a checklist of features to try out so you can determine if Hushmail is right for your business. Read more.

Hushmail Premium is for anyone who wants secure, private email

Published on Aug 09, 2018
Hushmail for personal use, Hushmail Premium, is great for anyone who wants a secure and convenient way to send confidential email. Learn more about Hushmail Premium and how you can start your free two-week trial in today’s post. Read more.

Hushmail at the American Psychological Association 2018

Published on Aug 02, 2018
Hushmail will be at APA 2018. If you’re attending the American Psychological Association convention this year, be sure to drop by our booth for the chance to win a free year of Hushmail. Read more about what we’re up to at APA 2018 in today’s post. Read more.

Managing your Hushmail passphrase

Published on July 26, 2018
Many services allow you to reset your passphrase if you forget it. Hushmail does not. To give our customers the most secure email service possible, we don’t allow passphrase reset or recovery. Read more in today’s post about why this is such an important part of keeping your Hushmail account secure. Read more.

The GDPR in action

Published on July 19, 2018
It’s been almost two months since the GDPR was implemented, and companies have been scrambling to become compliant. In this week’s post, we take a look at some common questions and what companies can do right now to support the EU’s efforts to give data control back to the individual. Read more.

Is Hushmail a plug-in?

Published on July 12, 2018
Have you wondered if you can use Hushmail as a plug-in with your existing Gmail or Yahoo email account? In today’s post, we discuss the differences between a stand-alone email service and a plug-in. Read more.

Hushmail’s partnership with TheraNest

Published on July 5, 2018
We are pleased to reintroduce our partner, TheraNest, a company that offers practice management software for therapists, psychologists, social workers, and counselors. Hushmail customers now receive a special offer from TheraNest. Read more.

Using Hushmail with Outlook, Mac Mail, and other email programs

Published on June 28, 2018
If you currently use an email program like Outlook to send email, you don’t need to stop or get a new one when you move to Hushmail. This week’s post explains how to continue using a third-party email program, such as Outlook or Mac Mail, with your new Hushmail account. Read more.

Guest post: Secure Online Communication

Published on June 21, 2018
After conducting extensive research and surveying their counselors, Smart Private Practice has compiled a list of five best practices that are helping them decrease liability and increase security when it comes to online communication. Read more.

Why use two-step verification?

Published on June 14, 2018
Two-step verification is a great way to add extra security to your email account. It’s easy to set up and use. Read this week’s post to find out if this feature is right for you. Read more.

What the CLOUD Act means for laws governing data

Published on June 07, 2018
Microsoft v. United States, a case that argued how data stored on the cloud could be governed, was dismissed after passage of the CLOUD Act. Today’s post takes a look at the framework the CLOUD Act creates for how data on the cloud is governed and what this means for you as a Hushmail customer. Read more.

Guest post: three essential tips for a successful crowdfunding campaign

Published on May 31, 2018
In today’s blog post, Rob Reinhardt, Licensed Professional Counselor Supervisor (LPCS) and CEO of Tame Your Practice, gives us tips on how to run a successful crowdfunding campaign. Read more.

Hushmail is GDPR Compliant

Published on May 24, 2018
The GDPR goes into effect this Friday, and Hushmail is ready. Read about the changes we’ve made so we’re compliant and how we’re supporting greater personal data security around the globe. Read more.

Hushmail customers are not affected by EFAIL attack

Published on May 16, 2018
Hushmail customers are safe from critical vulnerabilities recently discovered in OpenPGP encryption tools and reported in the media. Read more.

Introducing your clients to Hushmail

Published on May 10, 2018
Hushmail is a great way to communicate securely with clients, even if they don’t have a Hushmail account. However, there’s a little setup that’s necessary to get them started. Today’s post explains how to get your clients set up quickly so they can start receiving emails from you right away. Read more.

Using your own domain? Hushmail Business is the right account for you

Published on May 03, 2018
When you sign up for a Hushmail Business account you have the option of using your own domain and your usual email address. In today’s post we explain how to set up your email so you receive all the benefits of Hushmail while maintaining your brand. Read more.

Yahoo and AOL’s new privacy policy allows email scanning

Published on April 26, 2018
Right on the tail of the Facebook hearings comes the news that Yahoo and AOL can scan your emails for marketing purposes under the new privacy policy. The privacy policy gives Yahoo and AOL permission to scan emails (including interactions with financial institutions), SMS messages, posts, photos, and attachments in order to provide users with targeted ads. Read more.

How the Facebook hearings have given us a better understanding of personal data protection

Published on April 19, 2018
Last week, Facebook CEO Mark Zuckerberg answered questions from US legislators regarding how the social networking website obtains, stores, and uses personal data. This week, we’re taking a close look at the effect this attention might have on how we view our personal data and the way it’s handled in the future. Read more.

Encryption is a lot like a cryptogram, only better

Published on April 12, 2018
In this week’s post, we give a basic overview of encryption - what it is, where you might encounter it in your daily life, and how it protects your email at Hushmail. One way to explain encryption is with cryptograms, and we include a particularly challenging one we hope you enjoy. Read more.

Hushmail for Business accounts provide more than email

Published on April 5, 2018
When you sign up for a Hushmail for Business account, you're not just getting an encrypted email service, but also numerous features that support a business model built around privacy. In today’s post, we’ll review some of these features and explain how you might incorporate them into your business. Read more.

A sneak peek at the new Hush Secure Forms

Published on March 29, 2018
Are you still using paper forms to gather information from your clients? Coming this spring, the new Hush Secure Forms will help you set up a custom secure web form in minutes. It's time to move away from paper forms once and for all. Read more.

Hushmail billing and how it works

Published on March 22, 2018
At Hushmail, we strive to make your life easier with our easy-to-use, encrypted email service. This goes for how we manage our billing, as well. In this week’s email, we explain how we do our billing, including our refund policy, so you know exactly what to expect when you sign up with Hushmail. Read more.

Spring cleaning your Hushmail account

Published on March 15, 2018
Your Hushmail account might need a little spring cleaning. In this week’s post, we provide a spring cleaning plan to ensure you’re making the most of your Hushmail account. Read more.

A more personal approach to customer care

Published on March 8, 2018
When you need answers, the last thing you want is to be put on hold. That’s why Hushmail’s customer care team makes it a point to personally answer your questions in a timely manner so you can get back to your day. In this week’s blog post, Chris Fraser, Hushmail’s Customer Care Manager, explains Hushmail’s philosophy when it comes to providing a personal support experience. Read more.

Work from home, or anywhere, with the Hushmail for iPhone app

Published on March 01, 2018
The recent growth in the smartphone market has made it possible for many to step away from the office and conduct their business just about anywhere. Hushmail designed its iPhone app to give you more options when it comes to your email. The iPhone app combines the benefits of your regular Hushmail with the benefits provided by the iOS platform to make using your Hushmail while on the go practically effortless. Read more.

How to use email aliases to manage your emails

Published on February 22, 2018
Are you tired of receiving emails you never read? By using Hushmail’s email aliases when you sign up for services, you can control what goes into your inbox, keeping it clear for the email you actually want. Read more.

Microsoft Corp. v. United States: Do you know where your records are?

Published on February 08, 2018
An upcoming ruling by the US Supreme Court will shed some interesting light on the cloud and underscore the importance of knowing where your records are located and whose laws apply. The case raises the difficult question of what law governs records stored on the cloud. Read more.

Hushmail welcomes new partner: GoodTherapy.org

Published on February 01, 2018
We are pleased to announce our partnership with GoodTherapy.org, one of the largest online therapist directories and mental health resources. As a part of our partnership, Hushmail customers now get a special offer at GoodTherapy.org. Read more.

Hushmail is HIPAA, GDPR, and PIPEDA compliant. How compliant do you need to be?

Published on January 25, 2018
As a company that offers a secure, private, encrypted email service to individuals and businesses around the globe, it’s important that Hushmail is compliant with the privacy laws that govern our customers’ personal data, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). Read more.

Meltdown and Spectre and why we run our own servers

Published on January 18, 2018
If you’ve heard about the recently discovered Meltdown and Spectre vulnerabilities, you may be wondering if they could affect us at Hushmail. We’re very happy to tell you that they don’t. Read more.

Resolve to be HIPAA compliant in 2018

Published on January 11, 2018
From all of us at Hush Communications, we’d like to wish you a Happy New Year. In the tradition of New Year posts, we would like to suggest one multi-part resolution to focus on for your business, particularly if you’re in the healthcare field. Read more.

Is your business ready for the GDPR and greater privacy protection?

Published on December 14, 2017
In today’s post we’ll discuss the importance of conducting a data audit to prepare your business and ensure peace of mind should you be required to demonstrate GDPR compliance. Read more.

How Hushmail is approaching the GDPR and its impact on privacy

Published on December 7, 2017
When the European Union’s General Data Protection Regulation (GDPR) goes into effect May 25, 2018, Hush will be ready. At Hush, we make personal data protection our priority every day, and most of our company policies are already in line with the GDPR. Read more.

Understanding the importance of the GDPR and its impact on privacy

Published on November 30, 2017
The European Union’s General Data Protection Regulation (GDPR) will go into effect May 25, 2018. Do you know what the GDPR will mean for you and your business? Today’s post is about what GDPR means and its importance. Read more.

Hushmail welcomes new partner: The National Register of Health Service Psychologists

Published on November 23, 2017
Hushmail is pleased to announce partnership with the National Register of Health Service Psychologists. As part of our new partnership, all National Register credentialed psychologists now receive a special offer from Hushmail. Read more.

Another new web vulnerability, what’s the impact on me?

Published on November 16, 2017
You may have heard about the recent discovery of the new web vulnerabilities and wondered if it’s something your business needs to worry about. First, you need to consider how at risk you are. Today’s post explores ways to conduct an easy risk assessment to protect your business against such web vulnerabilities. Read more.

How to engage employees in cybersecurity

Published on November 09, 2017
Online communication is an essential tool for any business. However, if not properly secured, this type of communication can present a serious liability. To prevent potential harm, small businesses need to strengthen the front line of their defense: their employees. Read more.

Hushmail for Healthcare Education is available at no charge to psychology students

Published on November 02, 2017
Healthcare is important to all of us at Hushmail and we’re proud to support the important work health practitioners do every day. That’s why Hushmail offers Hushmail for Healthcare Education at no charge to universities running psychology training programs. Read more.

Guest post: beyond encrypting email

Published on October 26, 2017
Using secure email services like Hushmail helps you stay compliant with HIPAA, but compliance isn’t the only piece in protecting clients and their confidentiality. While HIPAA does a lot to push good security practices, it’s no replacement for good judgment and ethical decision-making. Read more.

It’s here: the optional security question for sending encrypted email

Published on October 19, 2017
Today we are launching our new way of sending encrypted email to people who don’t use Hushmail. It’s a more streamlined approach that will save you a lot of time, since you no longer have to create a security question and answer every time you email someone. Starting today, it’s optional. Read more.

Tips to maximize the confidentiality of secure emails

Published on October 12, 2017
Protect sensitive information and make the most of Hushmail’s services to maximize the confidentiality of emails. Here are a few tips on how to make sure you are sending secure email. Read more.

Special discount on a membership that offers technology support for mental health professionals

Published on October 5, 2017
We are pleased to announce our partnership with Person Centered Tech. The team at Person Centered Tech is powered by Roy Huggins, one of mental health’s top experts on practice technology, HIPAA, and digital ethics. Read more.

A sneak preview of our new approach to sending encrypted email

Published on September 28, 2017
We are changing the way you send encrypted email to people who don’t use Hushmail, to make the process simpler. And the change is happening this fall. Read more.

Anguilla was the early home of Hushmail—help us help the island rebuild

Published on September 21, 2017
Hurricane Irma left a path of destruction and loss of life throughout the Caribbean and in Florida. It set many ominous records: the strongest Atlantic hurricane ever recorded, the longest-lasting Category 5 hurricane, and the first storm with sustained winds of 185 mph for 37 hours. Read more.

Special offer on a telehealth platform for mental and behavioral health providers

Published on September 14, 2017
We are delighted to announce our partnership with thera-LINK, an online platform for mental and behavioral health professionals to meet with their clients using video. And Hushmail customers get a special offer. Read more.

Special offer on a practice management software that supports your HIPAA compliance

Published on September 7, 2017
We are very excited to announce that we have partnered with TherapyNotes. With over 25,000 clinicians, TherapyNotes is one of the most trusted practice management and EHR softwares for mental health professionals. And Hushmail customers get a special discount. Read more.

How to protect yourself from fraudulent emails

Published on August 31, 2017
Many fraudulent emails are known as “phishing” emails since cybercriminals “fish” for your information. The majority of cyberattacks begin with a phishing email. This type of email message usually contains a link to a malicious website that presses you to divulge private information. This information is then used to carry out identity theft. Read more.

We’re making it easier to send encrypted email

Published on August 24, 2017
We’re changing the way you send encrypted messages, and the way they are read by people who do not use Hushmail, to create a simpler, more streamlined process. And the change is coming very soon. Read more.

How Hushmail supports your business continuity plan

Published on August 17, 2017
A vital component of business planning unfortunately involves considering how your organization will continue to function if a disaster strikes. Whether it’s a natural event, like a flood, earthquake or hurricane, or a cyber attack that renders your systems inoperable, there are many types of incidents that can bring your operations to a halt. Read more.

Why we don’t reset passphrases

Published on August 10, 2017
At Hushmail, we often get asked why we won’t reset passphrases for email accounts. People forget their passphrases all the time, why can’t we just make life easier for everyone by resetting them? Read more.

A special offer in practice management software for behavioural health professionals

Published on August 3, 2017
We are pleased to announce that we have partnered with TheraNest, a company that offers software designed to support behavioural health professionals in managing their practices. Read more.

Why we don’t reuse usernames

Published on July 27, 2017
At Hushmail, we don’t allow user names to be used more than once. If an account gets deleted for any reason, it cannot be recreated with the same username. Read more.

Upgrading your Premium account to Hushmail for Healthcare

Published on July 21, 2017
Hushmail for Healthcare tailored for individual practitioners is now available! This new plan is ideal for healthcare professionals who only require one Hushmail account and don’t need a customized domain. If you upgrade your current Premium subscription to a Hushmail for Healthcare account, you won’t lose any of your existing emails, and you won’t have to change your email address. Read more.

Hushmail for Healthcare for individual practitioners is here

Published on July 20, 2017
Today we are thrilled to announce the launch of our new Hushmail for Healthcare plan, tailored for healthcare practitioners who only need one Hushmail account and don’t need a customized domain. Read more.

Coming soon: a Hushmail for Healthcare plan tailored for individual practitioners

Published on July 13, 2017
We are launching a new Hushmail for Healthcare plan, tailored for healthcare professionals who only require one Hushmail account and don’t need a customized domain. Read more.

Receive secure communications from clients with Hushmail’s self-hosted secure forms

Published on July 6, 2017
Secure forms are a popular feature of Hushmail amongst our healthcare customers. They enable current and potential clients to send you secure, encrypted messages and attachments through a contact form on your website. Read more.

How Hushmail supports HIPAA compliance: business associate agreements

Published on June 29, 2017
The HIPAA Privacy Rule establishes the standards that organizations need to take to protect patient health information. It only applies to Covered Entities—health plans, health care clearinghouses and some health care providers—many of which rely on other organizations to carry out a variety of services, from accounting to providing an easy-to-use encrypted email service. Read more.

How Hushmail supports HIPAA compliance: email archiving

Published on June 22, 2017
One of the confusing areas of HIPAA for many healthcare professionals is the topic information and document retention. Specifically, how long you are required to retain protected health information and other records related to your policies and procedures. Read more.

A special offer for career services for mental health professionals

Published on June 15, 2017
Hushmail has another special offer for our customers. This one is with Smart Practitioner, a career services website tailored to the needs of mental health professionals. Hushmail customers can get a one-year membership with Smart Practitioner for free. Read more.

How Hushmail helps lawyers communicate

Published on June 8, 2017
Last month, the American Bar Association Standing Committee on Ethics and Professional Responsibility released Formal Opinion 477 addressing a lawyer’s confidentiality obligations for email communications about client matters. The Opinion comes at a time when data breaches and hacks are frequently in the news. Read more.

How Hushmail supports HIPAA compliance: encrypting email

Published on June 1, 2017
When it comes to sensitive patient health information, HIPAA imposes restrictions on practitioners requiring that you take steps to protect the confidentiality of your patients electronic health records. Hushmail is an ideal email service for practice owners, as it allows you to take advantage of the benefits technology provides for communication, and also helps you to stay in compliance with HIPAA. Read more.

Sending encrypted email to anyone is about to get easier

Published on May 25, 2017
If you use Hushmail, you know we make it possible for you to send encrypted email to anyone, even people who don’t use Hushmail. We do this using a process in which the sender creates a secret question and answer that can only be answered by the recipients. And we are working on a way to make the process easier. Read more.

Ransomware attack: another example of why it’s essential to keep your software up to date

Published on May 18, 2017
If you follow the news, you probably heard that last weekend there was a massive cyber attack that affected millions of computers and devices. The attack involved ransomware called “WannaCry,” which froze systems and locked and encrypted files. The incident is a painful reminder of what we at Hushmail frequently preach as one of our top security tips: always keep your operating systems up to date. Read more.

New in Hushmail: rich text signatures

Published on May 11, 2017
Now you can add your logo and other images to your Hushmail email signature. You can also customize the text, by making it bold, italic, or multi-colored, create hyperlinks, and more. Read more.

Why you should be careful how you dispose of your old hard drives

Published on May 4, 2017
When you are ready to get rid of unused electronic gadgets and computers, you increase your risk of data and identity theft if you do not take precautions to securely wipe or destroy the hard drives. Read more.

4 things you can do to your website to grow your private practice

Published on April 27, 2017. Author: Brighter Vision
Whether you have had your private practice's website up and running for quite some time now, or you just got it set up (congrats!) these website tips will help you attract your ideal clients, turn website visitors into clients and increase your rank on search engines. Read more.

The importance of security in business communications

Published on April 20, 2017
If you work for a business, chances are you spend much of your day like us, sending email. You send attachments that include quotes, product specs, sales targets, employee reviews or any number of other sensitive files or pieces of information that you really don’t want anyone to read other than the intended recipient of your email. Read more.

Risk assessment for small businesses

Published on April 13, 2017
Risk assessment is rarely top of mind for small businesses. But perhaps it should be. Small businesses tend not to have the resources that larger organizations have, including lots of capital in the bank, a diverse client base, deep IT departments and plenty of staff who can pitch in when a serious issue—such as a data breach—arises. For these reasons, one could argue that mitigating risks is even more important for small organizations than it is for bigger ones. Read more.

Hushmail at the California Psychological Association Convention 2017

Published on April 6, 2017
The 2017 California Psychological Association Convention starts today in Burlingame, California—and Hushmail is there! We’re exhibiting at the event, and we’re eager to meet up with Hushmail customers. Read more.

Special offer on health and human services continuing education programs

Published on March 30, 2017
Hushmail is thrilled to announce another special offer for our customers, this time with Ed4HHS, a company that offers online staff training solutions for the health and human services industry. Read more.

Protect your privacy with email aliases

Published on March 23, 2017
One of the benefits of your Hushmail account is the ability to set up email aliases. An alias is an alternate email address you can use when you don’t want people to know or keep a record of your real email address. Read more.

Hushmail’s top 3 security tips

Published on March 16, 2017
We often get asked what are the most effective things you can do to protect your information and identity from online threats such as viruses and hackers. There are a few remarkably simple things that you can do to protect yourself from these threats. Read more.

Hushmail customers get one month free with Brighter Vision

Published on March 9, 2017
We are happy to announce that Brighter Vision, a company that specializes in creating complete web solutions for therapists, is now offering Hushmail customers their first month free when they sign up for Brighter Vision’s web services. Read more.

Try all the features of Hushmail with a two-week Premium account trial

Published on March 1, 2017
Starting March 1st, 2017, we are introducing a two-week trial of our Hushmail Premium account, with unlimited access to all of its many features. Read more.

New in Hushmail: drag and drop attachments

Published on February 23, 2017
Now when you want to add an attachment in Hushmail, you can simply drag and drop it into the Compose window. It works for any type of documents, such as PDFs, Word docs, or images. Read more.

New in Hushmail: auto-saved drafts

Published on February 16, 2017
Good news: you don’t have to hit the “Save draft” button anymore to keep a copy of that long email that took you forever to write. Hushmail now periodically saves a copy of your drafts. Read more.

The case for encryption in healthcare

Published on August 02, 2016
Privacy is essential in the healthcare industry. Healthcare practitioners of all kinds are bound by professional and ethical standards—not to mention the law, in most jurisdictions—to keep patient information confidential and secure. This includes anything learned through conversations with patients, but also data kept on file. Read more.

Hushmail for iPhone is here

Published on July 18, 2016
We’re thrilled to announce that Hushmail for iPhone is now available for Hushmail Premium and Hushmail Business customers. The app brings all the security features of Hushmail’s webmail version to your iPhone, enabling you to send encrypted email when you’re on the go. And it lets you send secure email to anyone, even people who don’t use Hushmail. Read more.

Hushmail for iPhone is synced with webmail

Published on June 24, 2016
With Hushmail for iPhone, your contacts are fully synced with our webmail version, so as long as you have an address in webmail, you’ll be able to access it on your iPhone. The app also connects with your iPhone contacts, making it easy to send encrypted email to anyone in your address book. Read more.

Hushmail for iPhone supports two-step verification

Published on June 22, 2016
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.

Encryption on Hushmail for iPhone

Published on June 15, 2016
Hushmail for iPhone can provide encryption of your email whether the recipient uses Hushmail or not. The data is encrypted before it leaves your device, providing security to the body of your emails and attachments. Read more.

Use email aliases with Hushmail for iPhone

Published on June 8, 2016
Hushmail for iPhone now offers support for Hushmail email aliases. Before, you could only send email from aliases using our webmail version. But with our new app, you can use your iPhone to send secure, encrypted email from any of your aliases. Read more.

Send secure email to anyone with Hushmail for iPhone

Published on June 2, 2016
Our latest update to the beta version of the Hushmail for iPhone app not only allows you to send secure email to other Hushmail users, but now you can also encrypt emails to people who don’t use Hushmail. Read more.

Hushmail for iPhone supports multiple accounts

Published on May 18, 2016
Good news for Hushmail customers with more than one account. Our upcoming app, Hushmail for iPhone, lets you send and receive secure email for up to 10 accounts — and you can switch between them with just a couple of taps. Read more.

Native iOS features and more with Hushmail for iPhone

Published on May 12, 2016
Hushmail for iPhone makes the most of the features of the iOS platform, including push notifications and Touch ID, for fast, secure access to the app. Hushmail Business and Premium customers can try it out now, before its full launch later this spring. Read more.

Try the new Hushmail for iPhone before its official release

Published on May 3, 2016
Our Hushmail for iPhone app is almost ready for release, and we can't wait to share it with you. In fact, we’re looking for eager Hushmail Business and Hushmail Premium customers to preview an early version of the app and offer feedback. Read more.