Meet the team: Steph, Customer Care and Billing Specialist

Meet Steph, one of our Customer Care Specialists on the Hushmail Customer Care team. Born and bred in Scotland, she’s now a proud resident of Vancouver. In today’s post, you’ll get to know Steph a little better and enjoy a behind-the-scenes glimpse into the Customer Care team.

Hush Secure Forms makes building web forms an easy task with the intuitive drag-and-drop form builder. However, there are a few things you can do with our web forms that not everyone knows about. Today, we explain how to use some of these “secret” features to make your web forms even better.

Do you want to start offering telehealth sessions to your clients but are afraid of getting it wrong? Don’t be intimidated and miss out on the great opportunities telehealth provides you and your clients. Travis Dailey of TheraNest will walk you through the most common telehealth mistakes so you can avoid them and start off on the right foot.

Hush Secure Forms can be used to create a wide variety of useful forms no matter what business you’re in. Our customers have been using our secure web forms for a few months now. In this week’s post, we’ll share with you some forms that our customers have been building and putting to good use.

It’s time you got to know the Customer Care Team. When you hit a snag creating your signature, need guidance with your web forms, or don’t quite understand how our billing works, the Customer Care Team is there to see your problem through to a satisfactory conclusion. Meet Chris, Customer Care Manager, and the first team member you’ll meet in our Meet the team series.

SSL certificates are necessary if you want to embed a secure webform on your website. There are myriad other reasons why you want to look into this extra security. In today’s guest post, Lynn Lochlynn from Brighter Vision explains in detail the importance of an SSL certificate for any business.

New PIPEDA rules require Canadian businesses to report serious data breaches and keep records of all breaches for two years. Here’s what businesses need to know, along with an infographic from the Office of the Privacy Commissioner of Canada (OPC) .

Hush Secure Forms has many features that make it easy for our customers to create customized, HIPAA-compliant web forms. One feature we haven’t discussed yet is the ability to embed a form directly into your website. Just follow the simple steps outlined in today’s post to make a form live on your site in just a few minutes.

If you’re a behavioral health student, now is the best time to start looking for the resources that will ease your transition into a full-time career. This week’s post introduces several Hushmail partners who can help.

In this post, we’re going to show you step by step how to create a HIPAA-compliant intake form for a therapy practice by using our New Client Questionnaire (Adult) template as a starting point. You can follow along as you read through the post. Let’s get started!

Encrypted email is a great tool for ensuring HIPAA-compliance, but are you using it correctly? Today’s post suggests six checks to make before you hit send so your encrypted email is as secure and confidential as you need to it be.

The Hush Secure Forms template directory is filling up with popular forms. Coming next: the PHQ-9. We developed a calculated form for this popular depression screening tool that’s customizable with your brand and delivers a score upon completion. Get a sneak peek today!

For many time-strapped practices, HIPAA compliance has become about checking a box, but it should be more than that. In this week’s post, we look at the deeper reasons that make patient privacy protection so important.

Building a secure web form with Hush Secure Forms is easy, but if you’ve never created a form before you might be wondering what to do first. This week, we’re providing you with a quick start guide so you can dive right in and create a form that’s organized, effective, and ready to publish.

The Patient-Centered Outcomes Research Institute is taking a close look at how online therapy can help patients living in rural areas. In this week’s post, we’ll discuss the benefits of telehealth and why a secure video conferencing platform is a valuable tool.

Help us expand our Hush Secure Forms template directory. Hush Secure Forms gives Hushmail for Healthcare customers the ability to build customized, secure web forms in minutes. To make setup even easier, we’re working hard to fill our template directory with commonly used forms.