If you’re a Hushmail customer using our email and web forms to communicate with your clients, the question “Why Hushmail?” may occasionally arise. You know why you chose Hushmail, but it may not be clear to your clients why you need our services.
Because using Hushmail requires your clients to sign in to access your emails, which could seem like extra work for them, it helps to have a few talking points prepared so you can explain to them why you’ve chosen to communicate with them securely using Hushmail.
Today, we’re giving you the three main points that you can use to explain to your clients why you use Hushmail. Depending on your industry, some of these points may not apply to you. Feel free to pick and choose the ones that you use. At the end of the post, we’ve also included a link to a document you can print out to give to your clients, customers, or patients.
Talking points for explaining Hushmail to your clients
1. I want you to feel secure when I communicate with you
I chose Hushmail because I want to safeguard my communications with you. When messages contain information of a sensitive nature, it’s important that I offer this protection for your peace of mind. If messages contain protected health information (PHI), HIPAA requires reliable security.
Hushmail has provided secure, private, encrypted email solutions for over twenty years. I can count on Hushmail to ensure that my communication with you is consistent, reliable, and encrypted.
2. Hushmail adds extra layers of security
You can read my messages by signing in to a secure webpage, just like you do with your bank. Our messages are individually encrypted, so you need to sign in to read them.
If you’re interested in the more in-depth aspects of the encryption Hushmail uses, our messages are protected by TLS encryption while in transit, just like how your bank secures exchanges on their website. Hushmail adds another layer of security with OpenPGP encryption that secures our messages while in transit, upon opening, and in storage.
3. Hush Secure Forms makes your life easier
It’s important to me that you’re happy and that I’m making your life easier, not harder. Online forms make your interactions with my practice practically effortless. With Hush Secure Forms, I can design the forms I need, and you can fill them out on any device at any time before your appointment.
Information submitted through the forms is encrypted and secure. Hush Secure Forms saves us both time and ensures errors are kept to a minimum.
As with any new service, there may be a slight learning curve when switching to Hushmail. It’s a good idea to mention Hushmail to your clients before you send the first encrypted email.
You can also give them this handout that explains Hushmail and provides tips for using the service. Please feel free to give it to your clients.
| It helps to have a few talking points on hand so you can clearly explain the benefits of using Hushmail and Hush Secure Forms. Once your clients understand how we keep your online communications safe and make their lives easier, they’ll fully appreciate the security and peace of mind Hushmail delivers. |
